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Old 03-30-2009, 06:53 PM   #171
Webkinz :)
 
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diannebee will become famous soon enough

Default Re: Some Customers Still Unable to Log On to Webkinz World *UPDATE*

I sent a comment to Ganz on my WW account - telling them 'thanks' for actually letting us know what's going on. For as many times as I have ripped them for NOT telling us, I knew I needed to let them know they are doing the right thing by being more open with us, the consumers.
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Old 03-30-2009, 06:57 PM   #172
e are wacky!
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Default Re: Some Customers Still Unable to Log On to Webkinz World *UPDATE*

I'm in! I'm in! I'm in! Thank goodness. Oh...I forgot to garden. But, I'm in! Whew!!!
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Old 03-30-2009, 06:58 PM   #173
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kellykam is the bees knees!kellykam is the bees knees!kellykam is the bees knees!kellykam is the bees knees!kellykam is the bees knees!kellykam is the bees knees!kellykam is the bees knees!

Default Re: Some Customers Still Unable to Log On to Webkinz World *UPDATE*

Well as of 5pm PST I am finally able to login to my account, wheee!
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Old 03-30-2009, 07:00 PM   #174
Love Life!
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Default Re: Some Customers Still Unable to Log On to Webkinz World *UPDATE*

That was nice diannebee, i will aslo. How fast we forget our frustrations! Donut dees are almost ready and rest of garden was ready to harvest or needed raking. So excited to have all my stuff back, going to trade.
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Old 03-30-2009, 07:37 PM   #175
Webkinz :)
 
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Default Re: Some Customers Still Unable to Log On to Webkinz World *UPDATE*

Here are some e-mail addresses you can e-mail Ganz with:

headoffice@ganz.com

support@webkinz.com

Here is the Webkinz World Number(not in the office on weekends):

1-800-WEBKINZ
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Old 03-30-2009, 09:33 PM   #176
Love Life!
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Default Re: Some Customers Still Unable to Log On to Webkinz World *UPDATE*

going to sleep like a baby, so happy to trade again! Night night all! I really hope everyone is back on line.
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Old 03-30-2009, 09:38 PM   #177
Diabetes Awareness
Webkinz :)
PegC will become famous soon enough

Default Re: Some Customers Still Unable to Log On to Webkinz World *UPDATE*

Just visited the Webkinznewz.com site. Ganz has posted the following notice:

"Announcements
Site Issues Update
March 30th, 2009
This weekend we had a hardware failure with one of our many servers. We are currently in the process of fixing this issue. The impact of this failure is that the Curio Shop information for today was not created, and currently you will be unable to visit Arte. Daily information – like whether you’ve spun the Wheel of Wow – has also not been reset. While the majority of or members can continue to play in Webkinz World, some members may find that they cannot access the site. We expect all of these issues to be fixed by tomorrow.
For members who wished to enter this weekend’s Spring Celebration Bunny contest but were unable to, we will be adding one more day to the contest, later this week. Please watch Webkinz Newz for more information.

Tags: help"

Glad to see they have finally fixed the problem. Hopefully the Curio Shoppe and WOW will work correctly tomorrow.

I wouldn't expect any compensation due to the server outage although it would be really great if they offered each of us at least a free WISH TOKEN or two (Hint!!...Hint!!).

Hope everyone is getting in now. I was feeling the effects of WW withdrawals.

PegC with Gilda :goo: and Chi Chi :chi:
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Old 03-30-2009, 09:39 PM   #178
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Default Re: Some Customers Still Unable to Log On to Webkinz World *UPDATE*

I was able to get back on around 6:30 when I tried so finally everything is ok here.
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Old 03-30-2009, 09:53 PM   #179
Webkinz :)
 
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Default Re: Some Customers Still Unable to Log On to Webkinz World *UPDATE*

Snow Crystal...you hit the nail on the head!Very well written!And also I agree,WI is one of the best sites ever!
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Old 03-30-2009, 11:08 PM   #180
ho is Tinker?
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Default Re: Some Customers Still Unable to Log On to Webkinz World *UPDATE*

I can now get on to the problem account but it still freezes sometimes so I am avoiding long games of Bamboo Break! Also, e-store back up and selling the Sunday items
- tiara etc.
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