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Old 03-30-2009, 06:41 AM   #121
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Default Re: Some Customers Still Unable to Log On to Webkinz World

I have also been having the problem logging in since friday.I can get onto my sons accont but not my own.
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Old 03-30-2009, 07:14 AM   #122
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Default Re: Some Customers Still Unable to Log On to Webkinz World

I still have two accounts that I can't get in to. I can't send a message through the Customer Service page either, since it doesn't recognize my account information. It is getting more frustrating by the minute. Ugh!
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Old 03-30-2009, 07:21 AM   #123
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Default Re: Some Customers Still Unable to Log On to Webkinz World

Out of seven accounts here, I can get into four. After the maintenance on Friday night, I could get into all but one. That one now says, "Webkinz World is temporarily unavailable. We are doing important maintenance". Now I have two others that say, "I'm sorry, but there is something wrong with our servers at this time. Please try again later." This is getting very annoying. It maybe would have been worth it if they had added some good stuff with the maintenance. I thought for sure we would at least get the treetop stuff, but I can't see much had changed except for more problems.
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Old 03-30-2009, 07:47 AM   #124
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Default Re: Some Customers Still Unable to Log On to Webkinz World

View Post Originally Posted by RajahDT4
Out of seven accounts here, I can get into four. After the maintenance on Friday night, I could get into all but one. That one now says, "Webkinz World is temporarily unavailable. We are doing important maintenance". Now I have two others that say, "I'm sorry, but there is something wrong with our servers at this time. Please try again later." This is getting very annoying. It maybe would have been worth it if they had added some good stuff with the maintenance. I thought for sure we would at least get the treetop stuff, but I can't see much had changed except for more problems.
We were fine on all four of our accounts after the maintenance all week-end. Now I tried logging in to do my daily activities and am unable to get into my account only. The other three accounts are fine. This really *****. Why is it always my account. Well everyone else just got logged out so it is not just me. They got all the way in before they got the error. Well I have to be in school at 10 anyway. I hope this is fixed before I get home. Good luck everyone.
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Old 03-30-2009, 07:53 AM   #125
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Default Re: Some Customers Still Unable to Log On to Webkinz World

Still can't get on - still " unavailable "since Friday. Customer no service bounces my e-mail back. Can't log on so can't get to News site that the message says. Stupid!!!!!!!
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Old 03-30-2009, 08:20 AM   #126
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Default Re: Some Customers Still Unable to Log On to Webkinz World

I still can't get into my asian account since friday, however I can get into all 5 of my american accounts. As of this morning I cant get into the curio shop I get a message that I'm being logged out to try back later.
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Old 03-30-2009, 08:22 AM   #127
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Default Re: Some Customers Still Unable to Log On to Webkinz World

We have "B: account that doesn't work eiter ...

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Old 03-30-2009, 08:55 AM   #128
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Default Re: Some Customers Still Unable to Log On to Webkinz World

I have not been on my account since Friday and I am really frustrated. I emailed Ganz and they wrote back saying they were trying to fix the problems but that I would have to wait two business days before they would do anything else to help me!! I am upset that they don't consider the weekend to be days that are "business". I hope they get it all straight today.
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Old 03-30-2009, 09:18 AM   #129
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Default Re: Some Customers Still Unable to Log On to Webkinz World

hi it's monday and i still can't get into webkinz and i know my garden is going to be gone really hope they fix this real soon
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Old 03-30-2009, 09:18 AM   #130
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Default Re: Some Customers Still Unable to Log On to Webkinz World

i stll can't get on either
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