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Old 03-29-2009, 09:30 PM   #111
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Default Re: Some Customers Still Unable to Log On to Webkinz World

It will b back up soon, i feel all of yours pain i have not been in my account since Friday afternoon!

Be patient, they are probably working the fastest and best they can.
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Old 03-29-2009, 09:40 PM   #112
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Default Re: Some Customers Still Unable to Log On to Webkinz World

I'm happy to say, after being locked out of WW I am finally able to get back in. whew!
I had a lot of work to do and hopefully things will be back to normal now. Every time WW has maintenance shut downs I seem to have problems with my account. Enough Already!
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Old 03-29-2009, 09:50 PM   #113
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Default Re: Some Customers Still Unable to Log On to Webkinz World

This SO stinks! I want to get on. I'm always bored so Webkinz helps entertain myself. But the "note" says the update is important so I guess I can cope. But I will check Webkinz World AS SOON AS I WAKE UP!





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Old 03-29-2009, 10:12 PM   #114
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Default Re: Some Customers Still Unable to Log On to Webkinz World

I haven't been able to log in to one of my accounts since the site went down Friday night. I am so frustrated. I don't think it would be right to be compensated, but it would only be fair for all of us who were prevented from doing our dailes over the last two days be given the opportunity to have two extra turns when we can finally log in. Also, if we have gardens, they should be updated so as if we had been able to garden on Saturday and Sunday.

I am SO hoping I'll be able to log in on Monday.

Good Luck, Everyone!!!!!!!!
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Old 03-29-2009, 10:37 PM   #115
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Default Re: Some Customers Still Unable to Log On to Webkinz World

Still down for me, hopefully in the morning it will be back up.
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Old 03-29-2009, 11:55 PM   #116
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Default Re: Some Customers Still Unable to Log On to Webkinz World

i havent tried for about a hour or so but i wasnt getting the error message it wouldnt let me even hit the log in button
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Old 03-30-2009, 04:52 AM   #117
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Default Re: Some Customers Still Unable to Log On to Webkinz World

Yea it makes me really mad. Yesterday(3/29) i got that message, but today on 1 account it says webkinz is tempararilly closed for matinence and then i can get on my other account on the same computer! now i can't visit my or :ccat:!
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Old 03-30-2009, 05:49 AM   #118
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Default Re: Some Customers Still Unable to Log On to Webkinz World

It is Monday morning and I still cannot get onto my account. I asked in my letter to them to please water my plants! I guess it was worth a try. I hope when I get home from work all my pets are waiting for me.
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Old 03-30-2009, 05:51 AM   #119
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Default Re: Some Customers Still Unable to Log On to Webkinz World

I contacted Ganz via their "other" comment form and received a reply that they were aware of this problem and to give 48 hours for them to fix it. I have been trying to log in since yesterday afternoon and now get another notice.

Webkinz World is temporarily unavailable. We are currently doing important maintenance.

I normally wouldn't mind but have an Alley Cat to adopt on Wed. is anyone else getting this new notice?
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Old 03-30-2009, 06:08 AM   #120
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Default Re: Some Customers Still Unable to Log On to Webkinz World

Yes, that notive started yesterday afternoon. I can get on my small account and for about an hour everything was really slow, they brought up another server which let some more people back. After the hour is started running fine again. I still cannot get on my large account.
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