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Old 11-05-2007, 06:38 AM   #11
t2b123
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Default Re: OMG! LOOK HERE!!

Just tell ganz what happened. they are very understanding.
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Old 11-05-2007, 06:43 AM   #12
andy0323
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Default Re: OMG! LOOK HERE!!

When you pull up the main log in page, click on Customer Support, then click on Adoption Issues or Questions about secret codes. Click on "Have you been told that your secret code has been used".
You will have to tell them some info so they can help you. You may want to call the store where you got it as well just to let them know because it has been known that employees steal codes from shipments then go home and use them.
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Old 11-05-2007, 06:48 AM   #13
PINKbyVS
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PiNKbYvS is a jewel in the roughPiNKbYvS is a jewel in the rough

Default Re: OMG! LOOK HERE!!

Call Ganz or E-mail them! Hopefully this helps!!
I feel your pain!! =[
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Old 11-05-2007, 06:52 AM   #14
Pincake is
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Default Re: OMG! LOOK HERE!!

That's weird.............
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Old 11-05-2007, 06:59 AM   #15
blklilwoman
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Default Re: OMG! LOOK HERE!!

the tag should have been securily tight in place and the ribbon must be on tight. its best to buy them when they are behind counters, now at customers reach,
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Old 11-05-2007, 09:13 AM   #16
nikoking (I'm A Boy)
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Default Re: OMG! LOOK HERE!!

contact ganz my frog code was token but i clicked my code is token then in 2 days walla! you have your code by email!!!
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Old 11-05-2007, 09:30 AM   #17
sheekymonkey
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Default Re: OMG! LOOK HERE!!

that is unlucky u should contact ganz
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Old 11-06-2007, 09:25 AM   #18
webkinzlover1
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Default Re: OMG! LOOK HERE!!

thanks you guys are so helpful! also thanks to your advice i called ganz! and now i have my pink pony!!! YAY!! Thanks sooo much everyone! :ppony:

---------- webkinzlover1 added 6 Minutes and 25 Seconds later ----------


Last edited by webkinzlover1; 11-06-2007 at 09:25 AM.. Reason: Automerged Doublepost
Old 11-06-2007, 09:26 AM   #19
Rachelx91294
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RachelxXx is just really niceRachelxXx is just really nice

Default Re: OMG! LOOK HERE!!

look on the back and make sure its a pony tag cuz that happened once
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Old 11-06-2007, 09:27 AM   #20
sheekymonkey
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Default Re: OMG! LOOK HERE!!

that is mean you should buy a webkinz if you want to play webkinz hopefully it was a boy (a pink pony lol)
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