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Old 05-04-2009, 09:43 AM   #31
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Default Re: No May Gifts or May eStore Points Yet for April Deluxe Accounts

Me too!!!! I signed up for the yearly Deluxe account in April - I as of this morning received my estore points but no gift box. I checked my account again just in case they just gave me the stuff and no box, but no. Hopefully they will get this worked out soon.......
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Old 05-04-2009, 09:45 AM   #32
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Default Re: No May Gifts or May eStore Points Yet for April Deluxe Accounts

Wow, I got my points sometime this morning, but still no box. Thanks for the update!
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Old 05-04-2009, 09:49 AM   #33
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Default Re: No May Gifts or May eStore Points Yet for April Deluxe Accounts

I have my epoints as well, but no gift box.
Oh well - they'll fix it, they've fixed everything else that I had a problem with, just with a little time, it'll be all better.
As I tell my kid.... that's life!
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Old 05-04-2009, 10:07 AM   #34
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Default Re: No May Gifts or May eStore Points Yet for April Deluxe Accounts

I bought my Deluxe Membership on April 4th, but haven't gotten my points or gift box yet today. I hope they get it figured out soon.
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Old 05-04-2009, 10:10 AM   #35
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Default Re: No May Gifts or May eStore Points Yet for April Deluxe Accounts

View Post Originally Posted by imp17
I also just found out that my estore points have been added, but we still have not received a gift box yet either. I spoke with a respresentative this morning about the gift boxes not arriving. He said we are not alone that they have taken tons of calls regarding this issue. He said they are working hard to fix the problem. He took my name and phone number and says they will call me if they need to know my other accounts user ids.
Thanks for letting us know that someone got through to GANZ! I'm getting the busy signal. Also thanks for the heads up about the points. Just checked my account..AND THEY ARE THERE! Rep point!
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Old 05-04-2009, 11:35 AM   #36
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Default Re: No May Gifts or May eStore Points Yet for April Deluxe Accounts

It is sad that gangs does not seem to care about us ! I bet if they pay for something they want it ! THE DAY THEY PAY FOR IT!This happened to me too only i had deluxe on five accounts and only win was turned off ! wish gangs had more real people working for them ! i wiah you all luck with this . Please have a nice day !
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Old 05-04-2009, 12:04 PM   #37
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Default Re: No May Gifts or May eStore Points Yet for April Deluxe Accounts

I did my dailies & then checked the eStore. It was nice to know the points were there, now if we can just get our boxes!
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Old 05-04-2009, 03:22 PM   #38
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Default Re: No May Gifts or May eStore Points Yet for April Deluxe Accounts

I got my points as well, but still no box. I got the Membership on April 2nd.
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Old 05-04-2009, 03:55 PM   #39
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Default Re: No May Gifts or May eStore Points Yet for April Deluxe Accounts

I guess I'm in the same boat as the rest of you. Glad I have WI to come to in order to realize I'm not alone.

I joined the first day the membership was available, family membership, 3 accounts. I did get my points, but no boxes.
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Old 05-04-2009, 05:14 PM   #40
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Default Re: No May Gifts or May eStore Points Yet for April Deluxe Accounts

thats good that they are starting to get things fixed up . I am thinking about getting a deluxe membership
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