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Old 09-08-2008, 07:00 PM   #1
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Arrow NEWS: Programming Problem with Chef Gazpacho Place Setting

Have you had trouble getting into a certain room in your Webkinz house recently?* Does trying to go into that room lock up your computer and force you to log out?* Odds are it's because you have the Chef Gazpacho Place Setting, a Trading Card Series Three Prize, in that room.* We have been getting reports from our members for several days now regarding problems with this item.* It appears that there is an issue with the graphic.* Many of our members have placed calls to Ganz.* Hopefully the programmers will be able to get it sorted out soon.* If you have the Place Setting in your house, you will just have to be patient.* If you have the Place Setting in your dock (It should appear to be an empty square.), please do not place it in your room until this issue has been fixed.
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Old 09-08-2008, 07:01 PM   #2
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Default Re: NEWS: Programming Problem with Chef Gazpacho Place Setting

First Post? Thanks for that Justin! I'm sure it will be very helpful
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Old 09-08-2008, 07:05 PM   #3
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Default Re: NEWS: Programming Problem with Chef Gazpacho Place Setting

Kind of like the interface problems we were having with the Ribbons and Bows theme when they were introduced. As soon as you pulled them into the room from an 'invisible' square, there was a navy blue box sitting where the object should be. It hangs things up because the system LOOKS for that item and keeps searching to find it. It KNOWS there is an item but it just doesn't quite know what it is, so it hangs EVERYTHING else up while it puts all its effort into searching for this 'unknown' Item. This is what causes the 'freeze out.'
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Old 09-08-2008, 07:48 PM   #4
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Default Re: NEWS: Programming Problem with Chef Gazpacho Place Setting

I only wish I hadn't placed all my other great TC3 items in that room where I am frozen out of. I hope to see them again someday.
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Old 09-08-2008, 08:39 PM   #5
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Default Re: NEWS: Programming Problem with Chef Gazpacho Place Setting

I placed my donut seeds in my charm forest room and it created a blue box around it. I thought it was only the place setting that was messed up?
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Old 09-08-2008, 09:48 PM   #6
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Default Re: NEWS: Programming Problem with Chef Gazpacho Place Setting

My son has the place setting in his dock..and yes, its blank...
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Old 09-08-2008, 10:29 PM   #7
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Default Re: NEWS: Programming Problem with Chef Gazpacho Place Setting

i have that exact issue!!!
though i did try to place it in my room. luckily nothing happened other then an odd blue box appeared in the Chef Gazpacho Place Settings place!

Click the image to open in full size.

i called ganz. they did return my call though i didnt get home until after 5pm.
i called left another message but i will try to call back first thing in the morning.
im feeling greedy lately so i do hope that they compensate us nicely!!

lololololgoodonemaryjanelololol

Last edited by maryjane73; 09-08-2008 at 10:33 PM..
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Old 09-09-2008, 05:57 AM   #8
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Default Re: NEWS: Programming Problem with Chef Gazpacho Place Setting

yep!!! i have them in my character room and of course..... locked out!!!

no pets in there...thank goodness!!!!!

thanks justin... hpe to see an update soon that says.....ALL FIXED.
waiting to hear from you justin!!!! keep us posted.
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Old 09-09-2008, 09:28 AM   #9
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Default Re: NEWS: Programming Problem with Chef Gazpacho Place Setting

I WISH I HAD KNOWING BEFORE I PUT THEM IN MY ROOM, LOCK OUT AND CAN'T GET IN . I DID CONTARCT GANZ HAVEN'T HEAR FROM THEM YET.
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Old 09-09-2008, 10:54 AM   #10
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Default Re: NEWS: Programming Problem with Chef Gazpacho Place Setting

Good news!!! I have been into my pets room. It was locked for a few days. I am able to move the placemat....
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