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Old 06-10-2008, 12:33 PM   #11
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Default Re: News: Multi-Use Features Temporarily Out of Service

I was able to play quick tornaments so far today. I tried to play the new game, but a blue screen popped up, with an empty loading bar. Then WW froze. Hopefully they're fixing everything before they open KC Plus.
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Old 06-10-2008, 01:19 PM   #12
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Default Re: News: Multi-Use Features Temporarily Out of Service

I am so annoyed with this! They opened the stadium then the phones and tournament arena went out. It took months for them to fix that. (But still everyone could not play and some games never did work right again.) Bingoz goes out. They introduce the Trading Table, then in the same day they take away the trading table . It's ridiculous! When they opened the Stadium and the Trading Table they were WAY under demand when it came to servers, causing the site to crash and freeze up all the time.

They give features, they take them away. They don't repair the old glitches. They promote special items like the POTM and then don't hold up their end of the deal when kids don't get their items. (I have not had this happen to me But I know plenty of people who have.) The only thing Ganz has been consistent with is bad customer service and making themselves look like money hungry hogs! Have they not yet figured out that the more plushies they produce the bigger market they are going to reach causing, yes you got it, more accounts. The more accounts that are opened are causing a bigger service load. Many of the people I know have multiple accounts and 10+ Webkinz on each.

As consumers we should be DEMANDING better customer service! I hate to say it but Ganz has bitten off more then they can chew. Charms have disappeared and the site performance has been sub prime. I'd hate to even suggest it but maybe they should make less plushies and when they can handle the load then open up. I'm not saying don't make new ones, just not SO MANY. It is getting out of control.

I love Webkinz but I don't know how many more I am interested in buying when you can't use half the features on the site anyway.

Sorry about the rant but last night when this happened I found myself annoyed again. Should we really have to deal with this from something we bought for fun and relaxation?
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Old 06-10-2008, 01:33 PM   #13
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Default Re: News: Multi-Use Features Temporarily Out of Service

It's probably for the new game coming out. I csn't wait to play it! Thanks Justin!
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Old 06-10-2008, 01:54 PM   #14
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Default Re: News: Multi-Use Features Temporarily Out of Service

Thanks for the info, but I hope everything will be up and running soon!
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Old 06-10-2008, 01:56 PM   #15
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Default Re: News: Multi-Use Features Temporarily Out of Service

Always, the latest and greatest info from you Justin -- thanks for everyone that gives us all this wonderful information.
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Old 06-10-2008, 03:17 PM   #16
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Default Re: News: Multi-Use Features Temporarily Out of Service

I'm so glad! Hopefully that means they are fixing some bugs along with adding new stuff...

I've had a LOT of problems turning my phone on & playing certain games in the tournament area... as in I couldn't play them at all. I would try to play, but then they would say that my phone's not on, even though I just clicked the "power" button...

anyway, I hope they get problems like that solved!
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Old 06-10-2008, 04:05 PM   #17
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Default Re: News: Multi-Use Features Temporarily Out of Service

Thanks for the update..I hope Ganz will get all the "Phone" glitches worked out...
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Old 06-10-2008, 04:14 PM   #18
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Default Re: News: Multi-Use Features Temporarily Out of Service

View Post Originally Posted by bratzsasha
how long will that take, do you think? not as long as fixing bingoz I hope
Bingoz still isn't working right...ess w/Dakota is winning the 2 ball one and Kate w/Joccy wins the 3 ball one everyday...
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Old 06-10-2008, 04:54 PM   #19
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Default Re: News: Multi-Use Features Temporarily Out of Service

View Post Originally Posted by Dixiecup
By golly, I better NOT lose my Wacky Zingoz extreme, I tell you what!! Oh well, it looks like there may be a NEW game coming in. That is always exciting. Hopefully a new trophy to collect as well! Thank you for the update, Justin! Thank you Halliepdaly for being so observant!
Yes, a new trophy would be great! But, another solitaire game?!?!
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Old 06-10-2008, 04:55 PM   #20
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Default Re: News: Multi-Use Features Temporarily Out of Service

Thanks for the info, Justin! It's really depressing that this is happening!
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