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Old 01-01-2008, 12:17 PM   #21
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Default Re: News: Ganz Responds to Recent Webkinz World Technical Issues

Thanks for the info, we are hoping all will be well, we did get the blank e-mail but still out of 3 pets have only one room and no gifts at all. Hope this gets fixed, and hope the sink I sent my friend will be fixed so she can get her pet out of the bathroom! She only has one pet! LOL
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Old 01-01-2008, 02:14 PM   #22
abond429
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Default Re: News: Ganz Responds to Recent Webkinz World Technical Issues

Well I hope they are still working out it now because I just got booted and when I try to log in it says internal server error.
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Old 01-01-2008, 03:06 PM   #23
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Default Re: News: Ganz Responds to Recent Webkinz World Technical Issues

Finally Ganz understands how the customers feel! Way to go, and Justin thanks for posting this information!
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Old 01-01-2008, 04:48 PM   #24
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Default Re: News: Ganz Responds to Recent Webkinz World Technical Issues

Has anyone faced the following technical issue -

I recently opened a new account with my first webkinz and while I was able to complete the adoption process, each time I try to open my room or add a friend to kinzchat, I get logged out. I did update my flash player, and have tried this on four other computers, all with the same results.
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Old 01-01-2008, 06:37 PM   #25
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Default Re: News: Ganz Responds to Recent Webkinz World Technical Issues

has not happend to me
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Old 01-01-2008, 07:58 PM   #26
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Default Re: News: Ganz Responds to Recent Webkinz World Technical Issues

Well i wonder how they will figure out who was affected. My oldest son could not register his new WK for almost a week after xmas due to all the site issues (including the security code coming up blank)and my youngest son still can not register his panda because the screen is coming up blank for him too. On top of that, one of our rooms has been locked for about a month and because the hours that their support is open is east coast, i have not been able to call and get it unlocked for my boys. Their donut plant and a whole bunch of other garden items, plus my youngest sons reindeer are all locked in that room
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Old 01-01-2008, 08:12 PM   #27
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Default Re: News: Ganz Responds to Recent Webkinz World Technical Issues

There is a phone number?
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Old 01-01-2008, 09:44 PM   #28
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Default Re: News: Ganz Responds to Recent Webkinz World Technical Issues

thanks for letting us know
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Old 01-01-2008, 11:24 PM   #29
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Default Re: News: Ganz Responds to Recent Webkinz World Technical Issues

View Post Originally Posted by bohdi132
There is a phone number?
I had to email them first and then they emailed me back with a phone number and code for my problem.
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Old 01-01-2008, 11:28 PM   #30
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Default Re: News: Ganz Responds to Recent Webkinz World Technical Issues

Thanks~ I should get that 500kc ♥ :]
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