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For nearly two weeks now, we have been getting reports from our members of some very specific glitches affecting Webkinz World. The most common report is that clicking "Back to Categories" in the wShop sends players to a black screen, forcing them to exit out of the shop. We have been tracking all of the issues in the Glitch Report section of our forum, and it appears that they are all related to a recent update to Adobe Flash. Players who remove the new version of Adobe Flash from their systems are reporting that the glitches are immediately fixed.
Unfortunately, uninstalling the NEW version of Flash can be a bit complicated. Thankfully, Webkinz Insider member Sleeping Awake has written a fantastic guide that is easy to follow. Just click HERE to visit her thread for complete instructions. If you have been having problems with Webkinz World, it's a thread worth checking out. NOTE: Kids, please check with your parents BEFORE making any changes to the programs on your family computer.
UPDATE (Noon, Eastern Time): Ganz has released the following statement, "Hi everyone! We are currently looking into an issue with the latest version of Flash, and how it's working within Webkinz World."
UPDATE (Aug 25, 12:15pm, ET): Ganz has released the following statement, "There's a new version of Flash out today (10.3.183.7). If U R having issues with Webkinz World, we suggest upgrading to the latest version."
Re: New Version of Flash Player Causes Problems in Webkinz World
Hmm. I don't think I have had any problems with it. Although I don't even know if I have the latest Flash Player. xD
For me, Webkinz is running very slow on Google Chrome.
I switched to Firefox though, and it seems to be working quite well.
Re: New Version of Flash Player Causes Problems in Webkinz World *UPDATE*
Sounds complicated -- and I'm no tech geek that can adjust a computer. Isn't there someone important at Ganz (or wherever) that can contact the Flash Player people??
The Star Challenge and the kinzpost are really problems for me esp. on FF.
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