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Old 08-24-2011, 10:32 AM   #1
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Default New Version of Flash Player Causes Problems in Webkinz World *UPDATE*

A new front page story has been added:

New Version of Flash Player Causes Problems in Webkinz World *UPDATE*

Click the image to open in full size.For nearly two weeks now, we have been getting reports from our members of some very specific glitches affecting Webkinz World. The most common report is that clicking "Back to Categories" in the wShop sends players to a black screen, forcing them to exit out of the shop. We have been tracking all of the issues in the Glitch Report section of our forum, and it appears that they are all related to a recent update to Adobe Flash. Players who remove the new version of Adobe Flash from their systems are reporting that the glitches are immediately fixed.

Unfortunately, uninstalling the NEW version of Flash can be a bit complicated. Thankfully, Webkinz Insider member Sleeping Awake has written a fantastic guide that is easy to follow. Just click HERE to visit her thread for complete instructions. If you have been having problems with Webkinz World, it's a thread worth checking out. NOTE: Kids, please check with your parents BEFORE making any changes to the programs on your family computer.

UPDATE (Noon, Eastern Time): Ganz has released the following statement, "Hi everyone! We are currently looking into an issue with the latest version of Flash, and how it's working within Webkinz World."

UPDATE (Aug 25, 12:15pm, ET): Ganz has released the following statement, "There's a new version of Flash out today (10.3.183.7). If U R having issues with Webkinz World, we suggest upgrading to the latest version."
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Old 08-24-2011, 10:33 AM   #2
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Default Re: New Version of Flash Player Causes Problems in Webkinz World

Thank you Sleeping Awake and FIA for your helpful updates and guides.
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Old 08-24-2011, 10:57 AM   #3
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Default Re: New Version of Flash Player Causes Problems in Webkinz World

Hmm. I don't think I have had any problems with it. Although I don't even know if I have the latest Flash Player. xD
For me, Webkinz is running very slow on Google Chrome.
I switched to Firefox though, and it seems to be working quite well.
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Old 08-24-2011, 11:13 AM   #4
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Default Re: New Version of Flash Player Causes Problems in Webkinz World

I don't have any problems.
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Old 08-24-2011, 11:19 AM   #5
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Default Re: New Version of Flash Player Causes Problems in Webkinz World

Wow, I'm so glad that I update Flash Player when I saw the update!
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Old 08-24-2011, 11:26 AM   #6
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Default Re: New Version of Flash Player Causes Problems in Webkinz World

I've been getting the black screen right after I kinzpost anything also trouble exiting the w shop.
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Old 08-24-2011, 11:40 AM   #7
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Default Re: New Version of Flash Player Causes Problems in Webkinz World *UPDATE*

Thanks for letting us know.
I downloaded the new version of flash, and ever since then I been having problems with WW
: (
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Old 08-24-2011, 11:48 AM   #8
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Default Re: New Version of Flash Player Causes Problems in Webkinz World *UPDATE*

Sounds complicated -- and I'm no tech geek that can adjust a computer. Isn't there someone important at Ganz (or wherever) that can contact the Flash Player people??
The Star Challenge and the kinzpost are really problems for me esp. on FF.
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Old 08-24-2011, 12:10 PM   #9
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Default Re: New Version of Flash Player Causes Problems in Webkinz World *UPDATE*

Figures... I JUST installed the latest flash today.
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Old 08-24-2011, 12:30 PM   #10
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Default Re: New Version of Flash Player Causes Problems in Webkinz World *UPDATE*

You have to love Ganz's seeming cheerfulness in light of their many problems...they remind me of the orchestra on the Titanic.
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