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i have a feeling that in january or so, they will 'change their minds' and get accolades from many of us (not me) when they offer it to delux members after all............ and in the mean time, they will have hooked many ppl to buy the hamsters when they get one for free......... very astute business practice again by ganz................. they never cease to amaze me how many business models they do to us yet still end up smelling like roses when so many think 'ganz isnt like that',,,,,,,,,,,,,,,,,,,
im not surprised by this.................. id think theyd give all us delux a free hamster ............. but no, they need to keep making it so complicated to figure out..............
i bet they 'change their minds due to popular demand'.....................
After all this!! I don't need to renew DS's Deluxe account until April, but he REALLY wants that hamster, and the mine, so ok, I figured we'd get it early and get double gifts for a while... I did all the paperwork and hit the last button and they said nope! Too early to renew until 30 days or less before it expires...If I could mail the mine from another account I'd upgrade an account that is not deluxe, but of course it doesn't kinzpost...
so they lost 65 bucks because I was going to upgrade 5 accounts and now I am not... also... sneaky little thing, I noticed the fine print now says"Subject to automatic renewal", I don't recall seeing that last year, was it there then?
I already have a deluxe account, so I have been left out in the cold just wishing for this cute new hamster. I wish they'd remember those of us who have already paid our money to them when they have these join now promotions.
This is not anything new, Ganz isn't scamming people. Look at all the other companies that offer sign up offers to new members (or renewals in this case). The current members don't get those rewards just the new ones signing up, like huge points on credit cards, free cruises with the purchase of a car etc. It's a sign on bonus so of course it isn't offered to everyone that is already a member. Pretty standard practice with most businesses.
As far as everything being deluxe I see that complaint a lot when a game or something comes out. You better believe with the money I spend on deluxe every year there had better be benefits to it other than a box each month. We are paying real money to get those benefits so I don't see the complaint. Anyone willing to pay can get the same benefits. If not you get the basic package. It's a choice.
Actually Poobears, I usually do get the incentives with subscriptions that I already have. My cable/internet provider will even send me a note in advance explaining why my cost will be decreased or why I suddenly have some extra channels available to me prior to the promotions start. Oh well, I guess Ganz doesn't have the customer service skills that some other companies do.
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