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Old 04-29-2010, 09:22 PM   #741
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Default Re: New Deluxe Membership Option Added, Family Membership Option Retired

I called them, and I Twittered them. I'm glad they have hear us roar. Now, let's see some action.
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Old 04-29-2010, 09:22 PM   #742
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Default Re: New Deluxe Membership Option Added, Family Membership Option Retired

UPDATE: during the Twitter party, this is what was tweeted:
About the Family Deluxe Membership. We've heard you and are working on a new option for parents with multiple kids.

I was so pleased to see this appear on my page at twitter. I intend to let Ganz know how much I appreciate being heard, and that I am looking forward to an excellent resolution in this matter.

I know that we do not have a final answer, but this is a very immediate response to our communication with the company. A wonderfully positive thing in itself, and I think, something to celebrate on WW5.

If you took the time to call or email over the past few days, please take the time to let them know how much we appreciate being heard.
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Old 04-29-2010, 09:23 PM   #743
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Default Re: New Deluxe Membership Option Added, Family Membership Option Retired

View Post Originally Posted by shaner8
Not to get off topic, but what is so "kid friendly" about PJ offering her exclusives , 2 nights in a row , at 10pm when most kids are in bed.
Not on the Pacific Time, they aren't. It's probably a reasonably friendly time for them. I wouldn't know personally since I grew up in Central and now live in Eastern, but I suspect that it's a lot friendlier for them than say, 5pm Eastern, when they will still be in school on the West Caost.
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Old 04-29-2010, 09:31 PM   #744
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Default Re: New Deluxe Membership Option Added

View Post Originally Posted by cindyl40
Well yes it may be really good for some, but taking away the Family Membership really is the pits for others. We currently have 4 in all on a Family membership and now the cost of that will be very expensive. Sneaky!!
i agree too
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Old 04-29-2010, 09:32 PM   #745
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Default Re: New Deluxe Membership Option Added, Family Membership Option Retired

I appreciate that Ganz is trying to find a way for the families to have Deluxe. thanks Ganz.

Please make it reasonably priced!

Thank you!
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Old 04-29-2010, 09:34 PM   #746
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Default Re: New Deluxe Membership Option Added, Family Membership Option Retired

Customers have a right to voice their concerns! I thought WI members did so with humour and/or upset and/or intelligence- all valid. I didn't see one bit of rudeness from people unhappy with ganz and I read every single post. On the contrary I saw several posts reminding everyone to be polite. Just as some opt not to go deluxe others are are free to opt out of renewing and estore shopping and it is good to share the reasons why. Many companies have to pay for feedback. People are -supposed- to make choices that suit them and their families. I think smug condescending attitudes are hurtful

I'm a little bit hopeful re family deluxe <3
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Old 04-29-2010, 09:42 PM   #747
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Default Re: New Deluxe Membership Option Added, Family Membership Option Retired

I am so glad to see that ganz is now thinking about another possible option for multiple children/account families!! I am curious and very interested to see what they come up with. I very much liked the family plan and hope their new option maintains the spirit of the family plan!!
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Old 04-29-2010, 09:42 PM   #748
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Default Re: New Deluxe Membership Option Added, Family Membership Option Retired

I really hope that those who are still interested in deluxe family get a fair deal from ganz. I'm glad that they are responding to their customer base. Its good business and good for the kids who enjoy WW. WW is a fun thing for our family. This whole thing has opened my eyes that I need to step back and enjoy it for what it is. As disappointed in this decision by Ganz as I am, I'm glad, I think I've seen some greed in myself as well as in Ganz, in my collecting, in going deluxe, in buying images on a screen with real money, With wanting more and playing more and more. What a day! Good night all and I hope this turns out well in the end!
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Old 04-29-2010, 09:45 PM   #749
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Default Re: New Deluxe Membership Option Added, Family Membership Option Retired

Well yes it may be really good for some, but taking away the Family Membership really is the pits for others. We currently have 5 in all on a Family membership and now the cost of that will be very expensive
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Old 04-29-2010, 09:51 PM   #750
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Default Re: New Deluxe Membership Option Added, Family Membership Option Retired

View Post Originally Posted by myJbees
UPDATE: during the Twitter party, this is what was tweeted:
About the Family Deluxe Membership. We've heard you and are working on a new option for parents with multiple kids.

I was so pleased to see this appear on my page at twitter. I intend to let Ganz know how much I appreciate being heard, and that I am looking forward to an excellent resolution in this matter.

I know that we do not have a final answer, but this is a very immediate response to our communication with the company. A wonderfully positive thing in itself, and I think, something to celebrate on WW5.

If you took the time to call or email over the past few days, please take the time to let them know how much we appreciate being heard.
Thanks, myJbees, for passing on that information. It is good to hear that they will look into a family option of some sort. I am still creating an avvie for my voice to Ganz as I wait to hear what will happen as I don't twitter and I know they watch this site.

I was fortunate to have renewed our family membership the beginning of April, so if nothing else, I can still reep the benefits for the next year. Then we will have to see what the deal is to decide if it is worth it or not.

I haven't all the other posts as there are so many, but I do feel sad that this would divide people on WI. We WI members are all part of this community for the same reason - because we share a common interest. It shouldn't matter who has what. And people from either side - deluxe or non deluxe - should be able to voice their opinions in a way that is tactful and not hurtful toward anyone. The key is to not let the frustration with Ganz over this matter interfere with the fun we should be having here on WI.
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