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Old 04-28-2010, 11:37 AM   #291
hut? Mighty Moolitia
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Default Re: New Deluxe Membership Option Added, Family Membership Option Retired

View Post Originally Posted by mlh
Everyone: Please call the Ganz estore at 1-888-818-8770 and ask for Amanda (the manager).

Whoops - that's Amanda (the manager).
Call and ask for Amanda...the CSR will ask "who is calling?"

Tell them nicely...a ticked off customer and then give your first name.

I listened to air for so long I thought I wouldn't get through, but I did.

I warned Amanda she was gonna hear it from WI!
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Old 04-28-2010, 11:39 AM   #292
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Default Re: New Deluxe Membership Option Added, Family Membership Option Retired

View Post Originally Posted by donkeyluv
Although I am not happy with the removal of the family plan (I will not be renewing ours), I am a little tired of people assuming that Ganz is some terrible, money hungry machine, that doesn't give a hoot about children. The truth of the matter is that the entire economy is down, and businesses everywhere are doing their best to keep afloat. I would rather Ganz think of ways to increase revenue to keep the site up, than make everything free and have NO site at all.
I could NOT disagree with you more! This nothing BUT a money hungry move. The amount of money being spent on e-store products alone are lining the pockets very well for this company. Cold hard cash for pixels.
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Old 04-28-2010, 11:40 AM   #293
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Unhappy Re: New Deluxe Membership Option Added, Family Membership Option Retired

View Post Originally Posted by melnicjus
This is posted on Webkinz News:

It’s Webkinz World’s 5th Anniversary and we want to celebrate by having our very first Twitter Party!
Sign in to Twitter between 8 pm and 9 pm EST on April 29, 2010 and follow the hash tag #webkinzday!
Our Creative Director will be online throughout the party ready to answer your questions! Just send your tweets to @webkinz and he’ll get back to as many as he can!
And what would a party be without prizes? We’ll be giving away Feature Codes and Pet Codes to lucky members who join in the fun!
While the party is for everyone, Webkinz members under the age of 13 should ask their parents to join the party and convey their questions for them.
Join in the fun and let’s try to make Webkinz the most talked about topic on Twitter! Happy Webkinz Day!
Oops, the Creative Director might want to twitter in sick for that party....... Have they never heard of the saying, "be careful what you wish for"? I'm sure Webkinz will be right up there as the most talked about topic on Twitter, but it won't be for a Happy Webkinz day.......
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Old 04-28-2010, 11:40 AM   #294
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Default Re: New Deluxe Membership Option Added, Family Membership Option Retired

View Post Originally Posted by dustysky
I could NOT disagree with you more! This nothing BUT a money hungry move. The amount of money being spent on e-store products alone are lining the pockets very well for this company. Cold hard cash for pixels.
I couldn't agree with you more.
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Old 04-28-2010, 11:42 AM   #295
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Default Re: New Deluxe Membership Option Added, Family Membership Option Retired

My parents would'nt even let me and my sister use the estore very often, we have only used it 3 times together! We have 5 accounts together (4 are mine) and I had hoped to talk my dad into letting us get the deluxe family membership. Oh well. But I am so sick and tired of GANZ doing all these things to non-deluxe customers. It used to be that non-deluxe members had the same chance of getting rares as deluxe members! I already buy 4 pets a year and it probably adds up to 40-50 bucks a year, then they have that I would have to pend another 225 bucks for a deluxe membership! I agree with the people who are saying that GANZ doesn't care about the kids anymore!
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Old 04-28-2010, 11:44 AM   #296
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Default Re: New Deluxe Membership Option Added, Family Membership Option Retired

Very dissapointing. We have six kids here which play Webkinz. I'm pretty sure we're not going to pay 270 dollars for us each to have Deluxe. I have a feeling Ganz will lose a whole lot of customers.
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Old 04-28-2010, 11:47 AM   #297
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Default Re: New Deluxe Membership Option Added, Family Membership Option Retired

Perhaps a modest increase in the price of family membership would have been better. Canceling it altogether was poor customer relations and appreciation for all the business. It's all getting old anyway. Won't renew without family.
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Old 04-28-2010, 11:48 AM   #298
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Default Re: New Deluxe Membership Option Added, Family Membership Option Retired

I think the ENTIRE Deluxe Membership should be retired.
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Old 04-28-2010, 11:49 AM   #299
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Default Re: New Deluxe Membership Option Added, Family Membership Option Retired

View Post Originally Posted by Hawktalon
I think the ENTIRE Deluxe Membership should be retired.
You're right. I love the gift boxes every month but i won't renew without family, like many others here.
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Old 04-28-2010, 11:49 AM   #300
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Default Re: New Deluxe Membership Option Added, Family Membership Option Retired

We won't be renewing our deluxe membership which expires tomorrow without the family option available. This is a very poor decision on their part. Not to mention the extra e store points we used to buy along with our monthly allotment. We won't be going to the estore anymore.
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