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Old 08-14-2010, 04:20 PM   #111
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Default Re: New Deluxe Membership Coming Soon for Families with Multiple Players

This is great! Finally, me and my cousins can share Deluxe. I'm a little dissapointed about only one account getting the deluxe membership gift box, but hey, I guess this is as good as it gets!
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Old 08-14-2010, 05:01 PM   #112
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Default Re: New Deluxe Membership Coming Soon for Families with Multiple Players

I can only IMAGINE how much money Ganz must have "lost" in this travesty for them to have finally come up with this solution - about 5 months too late, in my opinion. We all know by now they don't do anything that they don't expect to have an immediate impact in terms of lining their pockets. Not exactly a progressive company.

Too late for our family, I'm afraid. I'm glad many of you will be able to get Deluxe Memberships again for your families. For those of you on the fence, "stay strong".
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Old 08-14-2010, 06:17 PM   #113
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Thumbs up Re: New Deluxe Membership Coming Soon for Families with Multiple Players

We have a total of 5 family members, which would be a total of $65.00 which is a lot better than $225.00 that Ganz would have been trying to charge that same amount of people for the Deluxe Membership. I think our family can live with that. If I'm reading it correctly, one family member (the one who pays the $45, technically) gets the Super Deluxe Item and all 5 members get all the Deluxe capabilities (the changing of colors, the extra job, the extra Kinzville Academy, and the monthly Deluxe gift box,) is that correct? Or, am I missing something?

Technically, if Ganz wanted to make an impression with the additional people added on, the first one should be at the $5.00 rate, the second one at $4.00, the third at $3.00, the fourth at $2.00 and the fifth at $1.00. This would then be $60.00 instead of $65.00. Sure, it's only $5.00; however, what better way to show how much you are saving than by giving you more discounts the more you add. Similar to cable television. The more you add to your package, the more of a savings it becomes. - imho
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Old 08-14-2010, 06:49 PM   #114
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Default Re: New Deluxe Membership Coming Soon for Families with Multiple Players

View Post Originally Posted by kittyhub54
This is great! Finally, me and my cousins can share Deluxe. I'm a little dissapointed about only one account getting the deluxe membership gift box, but hey, I guess this is as good as it gets!
Every account will still get the monthly deluxe gift box just only the first account will get the super yearly item (ex: roller coaster). Does that make sense?
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Old 08-14-2010, 10:17 PM   #115
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Default Re: New Deluxe Membership Coming Soon for Families with Multiple Players

This is awesome, I was able to renew my accounts on the family one before they changed it, but I didn't know what I was going to do next year. This is AWESOME!! Thanks FIA for the information and thanks to GANZ for listening. This is great because I love being a deluxe member and didn't think I would like living w/o them.
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Old 08-15-2010, 01:16 AM   #116
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Default Re: New Deluxe Membership Coming Soon for Families with Multiple Players

Well glad they finally did something. I have all but quit playing webkinz since I became so disgusted with their bait and switch tactics at Ganz. I got tired of their greed. I do not buy webkinz anymore and I very seldom play. Glad those who stayed with it will get a Family PAcge back.

View Post Originally Posted by Pengo
I can only IMAGINE how much money Ganz must have "lost" in this travesty for them to have finally come up with this solution - about 5 months too late, in my opinion. We all know by now they don't do anything that they don't expect to have an immediate impact in terms of lining their pockets. Not exactly a progressive company.

Too late for our family, I'm afraid. I'm glad many of you will be able to get Deluxe Memberships again for your families. For those of you on the fence, "stay strong".
I totally agree with you. I have kind of given up playing webkinz. Once you loose my trust I am pretty much done with you. I may go back at some point but I had enough fo the greed.

Last edited by junebugwebkinz; 08-15-2010 at 01:16 AM..
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Old 08-15-2010, 02:12 AM   #117
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Default Re: New Deluxe Membership Coming Soon for Families with Multiple Players

Great! Finally. So glad they added this.
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Old 08-15-2010, 12:39 PM   #118
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Default Re: New Deluxe Membership Coming Soon for Families with Multiple Players

cool i need to get it...
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Old 08-15-2010, 01:07 PM   #119
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Default Re: New Deluxe Membership Coming Soon for Families with Multiple Players

YES! Oh I have been waiting for something better to be offered! Thank you to everyone who voiced their opinions to Ganz!
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Old 08-15-2010, 03:09 PM   #120
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Default Re: New Deluxe Membership Coming Soon for Families with Multiple Players

Whew! I have been out of town since Thursday, so just read the good news and all 12 pages of posts/responses. I have been waiting for this news so long! I am delighted the Family Deluxe option has finally been addressed. I don't think Ganz handled it very well, though. A five month lag from the Creative Director's promise to promise fulfillment seems unacceptably long. I lost Deluxe on 4 accounts a week after the Family Deluxe option was taken away. My son lost it on his account 2 months ago and JUST wished it back for the first time last week. So, they gave me plenty of time to learn that I could do without Deluxe... and as my anger grew, to learn that I could do without Webkinz.

I'm waiting for the news to sink in. Five months of simmering rage cannot be dismissed immediately. Funny, I laid into Ganz Customer Service about this issue again on Wednesday(finally got a Mazin' Hamster for my son and it wouldn't work, so while I was on phone about that... took up Fam Del again) and the CS rep knew NOTHING.

On the one hand, to restore to what we had before is only going to cost $20 more. And, with the new option I can set up all of the accounts we've accumulated as Deluxe if I wish. So, for my situation I come out a winner.

Like I said, though, first I have to let it sink in and decide if I want to re-dedicate myself to Webkinz as a habit.

All in all, I'm glad that Ganz FINALLY came up with a new Family Membership option. I wish they'd thought things through and handled it better, but I'm glad they've done it. It seems fair and reasonable... two qualities I'd stopped thinking of in relation to Ganz over the past 5 months!
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