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Old 12-15-2010, 06:53 AM   #31
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Default Re: Ms. Birdy's Programming Fixed, Christmas Countdown Now a Success!

i was watching from work yesterday through all of the trials and was so glad that i wa able to get home and (though it took me a bit to get in the rhythm) get day one complete.
this morning was a breeze and i was so thankful for that.

i want to thank all who called ganz and fought for us!!! had i been home, my phone would have been dialing them, too!!!
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Old 12-15-2010, 06:55 AM   #32
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Default Re: Ms. Birdy's Programming Fixed, Christmas Countdown Now a Success!

View Post Originally Posted by sofunweilin
It's kind of unfair though, because they couldn't think of this before everyone missed the first one? I think for all those people who missed the first one should get a second chance.
I bet, that if the people that weren't able to get teh first one due to the goofy programming called them, they would award them that silly old cupcake...Just a hunch, but I bet they would...They are usually very very good at helping us out when we have issues-especially when they are aware of the problem...
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Old 12-15-2010, 07:56 AM   #33
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Default Re: Ms. Birdy's Programming Fixed, Christmas Countdown Now a Success!

Thanks to the help of the tracking thread and all it's wonderful members..fond that bird on 11 accounts within an hour or so last night..Glad that Ganz listened!! Thanks for the update!!
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Old 12-15-2010, 08:32 AM   #34
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Default Re: Ms. Birdy's Programming Fixed, Christmas Countdown Now a Success!

I was wondering if everyone will get a second chance at getting any missed days. After all, the song 12 Days of Christmas adds a new gift every day, but they also have all the gits from previous days!
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Old 12-15-2010, 08:43 AM   #35
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Default Re: Ms. Birdy's Programming Fixed, Christmas Countdown Now a Success!

I didn't bother yesterday.... I can probably find her in the clubhouse while I'm trading
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Old 12-15-2010, 11:12 AM   #36
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Default Re: Ms. Birdy's Programming Fixed, Christmas Countdown Now a Success!

I can't go into the clubhouse the sign "Could not Connect" pops up anybody know how to fix it?
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Old 12-15-2010, 01:26 PM   #37
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Default Re: Ms. Birdy's Programming Fixed, Christmas Countdown Now a Success!

anyone else get their socks yet?
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Old 12-15-2010, 01:34 PM   #38
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Default Re: Ms. Birdy's Programming Fixed, Christmas Countdown Now a Success!

YAY! So happy Ganz listened to all of us who called. I spoke to a gentlemen. He was so nice. I told him that Miss Birdie was in the room for 30 minutes and new pets who entered the room after she showed, did not see her. Those pets were so sad. I mentioned to him this must be a program error and she was there so pets could find her easy. We also spoke about how this is to be fun for the kids at this busy holiday time. He agreed that there was a problem and explained how my complaint would be handle and forwarded to the technical team.

Great job everyone! I am off to find Miss Birdie!!! Merry Christmas!!!
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Old 12-15-2010, 01:43 PM   #39
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Default Re: Ms. Birdy's Programming Fixed, Christmas Countdown Now a Success!

View Post Originally Posted by nanakins
YAY! So happy Ganz listened to all of us who called. I spoke to a gentlemen. He was so nice. I told him that Miss Birdie was in the room for 30 minutes and new pets who entered the room after she showed, did not see her. Those pets were so sad. I mentioned to him this must be a program error and she was there so pets could find her easy. We also spoke about how this is to be fun for the kids at this busy holiday time. He agreed that there was a problem and explained how my complaint would be handle and forwarded to the technical team.

Great job everyone! I am off to find Miss Birdie!!! Merry Christmas!!!
Thank you, Nanakins, and everyone else who called and worked on this. I, too, was at work yesterday so I couldn't do anything but it was so frustrating.

After a rocky start this morning (please wait..., phone not working, finally getting in the clubhouse and then getting another please wait...), I managed to get the second day prizes on all 8 of our family's accounts.

My daughter loves today's prize. Thanks to all of you from her as well!
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Old 12-15-2010, 02:19 PM   #40
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Default Re: Ms. Birdy's Programming Fixed, Christmas Countdown Now a Success!

Hi just wanted to know why I cannot get more than one gift from Ms.Birdy in a day cause i love the clubhouse and i did not know about it yesterday and i want my mypage badge and yesterdays cupcake cause i want more than one in a day. thanks
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