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Old 12-13-2011, 02:08 PM   #91
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Default Re: Ms. Birdy Returns for Webkinz Christmas Countdown on December 14!

I called Ganz and talked to them about the 'Not Allowed to get the Gift' message. I was requested to send a screen shot of the problem and they are looking at it - trying to figure out why it is failing on some but not all Asian accounts. It failed for me on both IE and Firefox so its not the browser. If you are having the same problem and can call Ganz please do so, that way they know I am not the only one with an issue
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Old 12-13-2011, 02:28 PM   #92
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Default Re: Ms. Birdy Returns for Webkinz Christmas Countdown on December 14!

It can't be challenge related because I don't the challenges and saw her.
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Old 12-13-2011, 02:47 PM   #93
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Default Re: Ms. Birdy Returns for Webkinz Christmas Countdown on December 14!

I guess I might know what is wrong. Deluxe membership ran out yesterday. Drat. Now where do I get the money to renew a couple of accounts?
AKD

View Post Originally Posted by COWS4YOU
It can't be challenge related because I don't the challenges and saw her.
Thank you for this information. I am not doing any of the challenges on this Asian account. It has only two rooms for the original two pets and I will not buy an outdoor room just to do the challenges. I like the tiny little house with two little animals. It forces me to be creative about decorating!

I think mine might be Deluxe related. There are two old pets on a 2008 account, no code tag numbers remain after all this time to call Webkinz and check for the reason, so I need to guess... Does anyone else think this might be Deluxe account expiration-related?
AKD

Last edited by AnotherKinzDad; 12-13-2011 at 02:47 PM..
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Old 12-13-2011, 02:48 PM   #94
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Default Re: Ms. Birdy Returns for Webkinz Christmas Countdown on December 14!

View Post Originally Posted by AnotherKinzDad
I guess I might know what is wrong. Deluxe membership ran out yesterday. Drat. Now where do I get the money to renew a couple of accounts?
AKD



Thank you for this information. I am not doing any of the challenges on this Asian account. It has only two rooms for the original two pets and I will not buy an outdoor room just to do the challenges. I like the tiny little house with two little animals. It forces me to be creative about decorating!

I think mine might be Deluxe related. There are two old pets on a 2008 account, no code tag numbers remain after all this time to call Webkinz and check for the reason, so I need to guess... Does anyone else think this might be Deluxe account expiration-related?
AKD
Its not related to the deluxe expiration thing - my account doesn't expire until the middle of next year and it still fails. I am wondering if it is server related?

And the last few times I have called, I have not given them a pet adoption code number, so I would call anyway
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Old 12-13-2011, 02:51 PM   #95
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Default Re: Ms. Birdy Returns for Webkinz Christmas Countdown on December 14!

Thanks Bonnie for taking the time to call. I will give Ganz sometime to fix it and if nothing happens by this afternoon I will call them too. Hope you have a great day.
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Old 12-13-2011, 02:55 PM   #96
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Default Re: Ms. Birdy Returns for Webkinz Christmas Countdown on December 14!

View Post Originally Posted by AnotherKinzDad
I guess I might know what is wrong. Deluxe membership ran out yesterday. Drat. Now where do I get the money to renew a couple of accounts?
AKD



Thank you for this information. I am not doing any of the challenges on this Asian account. It has only two rooms for the original two pets and I will not buy an outdoor room just to do the challenges. I like the tiny little house with two little animals. It forces me to be creative about decorating!

I think mine might be Deluxe related. There are two old pets on a 2008 account, no code tag numbers remain after all this time to call Webkinz and check for the reason, so I need to guess... Does anyone else think this might be Deluxe account expiration-related?
AKD
you say that your deluxe ran out yesterday. Is your account still good? Like can you kinzpost? Because WW don't expire, yet we can still play with them with limitations (no kinzposting). Check to see if you are due to adopt a pet (sounds like it since there are 2 pets and a 2008 acct. Deluxing accts keep them active vs adopting a new pet every year)

It is not deluxe related as I have seen her both on deluxe and non deluxe accounts
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Old 12-13-2011, 03:32 PM   #97
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Default Re: Ms. Birdy Returns for Webkinz Christmas Countdown on December 14!

View Post Originally Posted by COWS4YOU
you say that your deluxe ran out yesterday. Is your account still good? Like can you kinzpost? Because WW don't expire, yet we can still play with them with limitations (no kinzposting). Check to see if you are due to adopt a pet (sounds like it since there are 2 pets and a 2008 acct. Deluxing accts keep them active vs adopting a new pet every year)

It is not deluxe related as I have seen her both on deluxe and non deluxe accounts
Thank you, Dixiecup!! I just adopted a pet onto my Asian account and Ms. Birdie gave me the slippers! Even though the account is Deluxe, the last pet I adopted was in 10/2010. I somehow forgot to adopt the hop bunny we were given earlier this year. I adopted a mystery pet from a trading card, and as a surprise bonus, it turned out to be a an adventure park pet!

Thanks everyone for helping figure this out!!!
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Old 12-13-2011, 03:47 PM   #98
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Default Re: Ms. Birdy Returns for Webkinz Christmas Countdown on December 14!

View Post Originally Posted by lisa1964
Thank you, Dixiecup!! I just adopted a pet onto my Asian account and Ms. Birdie gave me the slippers! Even though the account is Deluxe, the last pet I adopted was in 10/2010. I somehow forgot to adopt the hop bunny we were given earlier this year. I adopted a mystery pet from a trading card, and as a surprise bonus, it turned out to be a an adventure park pet!

Thanks everyone for helping figure this out!!!
I'm actually COWS, so happy that we figured this one out
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Old 12-13-2011, 03:49 PM   #99
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Default Re: Ms. Birdy Returns for Webkinz Christmas Countdown on December 14!

This is tied to the deluxe membership! I haven't adopted a pet on my Asian account since December 13th of last year - but my deluxe membership lasts until July of 2012 - so my account still had full access (kinzpost, deluxe things like Whimsey dragon, and so on), but could not do Ms Birdie. I had a spare TC pet here, so I adopted it on the account and magically Ms Birdie now works.

So if your account is current because you purchased a deluxe membership, not because you recently adopted a new pet - Ms Birdie won't work!
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Old 12-13-2011, 03:51 PM   #100
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Default Re: Ms. Birdy Returns for Webkinz Christmas Countdown on December 14!

Can't wait
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