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Old 03-02-2012, 08:21 AM   #111
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Question Re: Mirror Mirror Promotional Comes to Webkinz World

Going to try to reach Ganz today. If anyone gets a response as to why so many cannot view the video, please post their answer.

Also, if we are able to get the prized, where can we send them here on insider to help those who are not included in the promotion "zone".
I'm sure plenty of folks will help!
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Old 03-02-2012, 09:53 AM   #112
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Default Re: Mirror Mirror Promotional Comes to Webkinz World

What is the boris tree people are talking about? Can I see a picture?
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Old 03-02-2012, 11:04 AM   #113
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Default Re: Mirror Mirror Promotional Comes to Webkinz World

I was really getting upset as I couldn't click on the movie but tried my Safari browser on my laptop and it works perfectly. Maybe Snow White doesn't like Internet Explorer LOL.
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Old 03-02-2012, 11:07 AM   #114
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Default Re: Mirror Mirror Promotional Comes to Webkinz World

It also works with Firefox!
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Old 03-02-2012, 11:14 AM   #115
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Default Re: Mirror Mirror Promotional Comes to Webkinz World

I'm so confused. The Mirror Mirror room was available on All four of our accounts yesterday. I got in and got prizes just fine. Today, my main account has it and the other three don't! Same computer. Same browser. I tried clearing the cache and trying again and it's still MIA in the other three accounts. Getting so frustrated! Also STILL can't get through to Ganz on their phone line about NOT getting the first Lorax box on any of the 4 accounts! Sigh..

Also I saw this ad on Webkinz newz. It has most of the prizes pictured.
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Last edited by Sammymc; 03-02-2012 at 11:14 AM..
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Old 03-02-2012, 11:23 AM   #116
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Default Re: Mirror Mirror Promotional Comes to Webkinz World

Still cannot even see the Mirror room in the clubhouse!!! Have tried four browsers, 2 desktops and the laptop. All have the latest browsers, clear caches, and still nothing. What on earth is going to happen when leprechaun hunting is added to the mix???? Never had problems until the Lorax came along. Please GANZ work your magic today and fix the problem................
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Old 03-02-2012, 11:32 AM   #117
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Default Re: Mirror Mirror Promotional Comes to Webkinz World

Canada can view mirror mirror. You have to have the ads enabled to play this game. You also have to have ads enabled to get the lorax gift boxes.

two of our accounts hadn't turned off their ads, so I was able to figure this out. we do operate with firefox, if that makes any difference. I called ganz yesterday, they couldn't turn my ads back on, so... I ended up opening two new accounts so I can play mirror mirror.

Last edited by beaverlee; 03-02-2012 at 11:32 AM..
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Old 03-02-2012, 12:11 PM   #118
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Default Re: Mirror Mirror Promotional Comes to Webkinz World

okay, i just downloaded firefox and nothing. i have chrome google and nothing and ie and nothing. i cant get the mirror mirror to load no matter what.
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Old 03-02-2012, 12:22 PM   #119
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Default Re: Mirror Mirror Promotional Comes to Webkinz World

I really like this but they could've done better....
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Old 03-02-2012, 12:50 PM   #120
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Default Re: Mirror Mirror Promotional Comes to Webkinz World

I got through to Ganz this morning (I set my phone up to speed dial at exactly 9am and got right through!)

They know about the Mirror Mirror problems and are working on a fix. I put in a comment on them extending the event since it hasn't been working and the adds say it started on Feb 20. If anyone gets through and gets a chance to suggest time extension, maybe they will listen.

They know about the Lorax box problem and if you can't get through on the phone today, try next week. The rep I spoke with said they are inundated and will probably thank you for waiting.
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