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Old 03-05-2009, 02:06 PM   #11
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Default Re: Major Glitches with KinzPost System

webkinz is down again...
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Old 03-05-2009, 02:08 PM   #12
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Default Re: Major Glitches with KinzPost System

I can't go on webkinz peirod!
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Old 03-05-2009, 02:20 PM   #13
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Default Re: Major Glitches with KinzPost System

My daughter got a double today of a package I sent her yesterday so the problems are wide spread!!!
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Old 03-05-2009, 02:31 PM   #14
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Default Re: Major Glitches with KinzPost System

I had the same thing happen. I now have a package I cannot open. The contents are not a great loss, but it's annoying to have that message be there and be unable to get rid of it.
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Old 03-05-2009, 02:36 PM   #15
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Default Re: Major Glitches with KinzPost System

Wow
Ganz is having a horrible time with all these glitches
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Old 03-05-2009, 03:03 PM   #16
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Default Re: Major Glitches with KinzPost System

HI! My daughter has had this same glitch with her kinzpost since DEC 14th!!! I have emailed Ganz a number of times PLUS talked to someone on the phone twice, and I am also told that Ganz' technical staff is aware of the problem and is "working on it". However, I was also told that it was "not a priority". Every time she wants to play in her pets' room or play a room game such as Go Fish, the envelope is there in the corner blocking part of the game!! It's a little ridiculous that this has been going on for so long!:goo:
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Old 03-05-2009, 03:04 PM   #17
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Default Re: Major Glitches with KinzPost System

bizzaro!!!! in one acct, i rec'd a package/gift that i sent myself from another acct and rec'd 3 days ago and opened. so it showed it as duplicates! i logged off and back on and ithe items were still in my dock. i wonder if they'll take ithem away once they "fix" (HA! you know, the band aid approach) things.
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Old 03-05-2009, 03:17 PM   #18
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Default Re: Major Glitches with KinzPost System

I have been experiencing this with one letter that I received more then a week ago. It is from your friends at ganz about my reporting somebody, but it won't open. I hope it automatically deletes sometime soon.
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Old 03-05-2009, 04:20 PM   #19
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Default Re: Major Glitches with KinzPost System

View Post Originally Posted by FIA
A WI Front Page entry has been added:

Major Glitches with KinzPost System

It appears that this morning's brief maintenance in Webkinz World had a major affect on the KinzPost system. Everyone attempting to send something via KinzPost is getting a error message full of letters and characters. Everyone attempting to open a KinzPost is getting stuck on the graphic of the envelope opening. Webkinz Insider member Me2Me2 spoke with Ganz Customer Service regarding this problem:

I have an account where someone sent me 1 thank you letter but it shows up as 5. When I try to click on any of the letters it will being up the envelope and it will not go away unless you log on and off. I called up Ganz customer service and they said the technical team is aware of the Glitch and is working on it, as they know it is affecting a lot of people. --Me2Me2

Click the image to open in full size.
This has been affecting me too but with only 1 letter and I've had the problem since late February.
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Old 03-05-2009, 04:22 PM   #20
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Default Re: Major Glitches with KinzPost System

that happen to me and i touught it would never go away i am so gald to hear that it will thank you!
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