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Old 03-05-2009, 12:45 PM   #1
FIA
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Default Major Glitches with KinzPost System

A WI Front Page entry has been added:

Major Glitches with KinzPost System

It appears that this morning's brief maintenance in Webkinz World had a major affect on the KinzPost system. Everyone attempting to send something via KinzPost is getting a error message full of letters and characters. Everyone attempting to open a KinzPost is getting stuck on the graphic of the envelope opening. Webkinz Insider member Me2Me2 spoke with Ganz Customer Service regarding this problem:

I have an account where someone sent me 1 thank you letter but it shows up as 5. When I try to click on any of the letters it will being up the envelope and it will not go away unless you log on and off. I called up Ganz customer service and they said the technical team is aware of the Glitch and is working on it, as they know it is affecting a lot of people. --Me2Me2

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Old 03-05-2009, 12:54 PM   #2
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Default Re: Major Glitches with KinzPost System

that is affecting me too! it is a package though! but it shows up as a letter....
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Old 03-05-2009, 01:11 PM   #3
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Default Re: Major Glitches with KinzPost System

Brutal!! I got the same message when sending something. I'm not even sure if it was kinzposted
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Old 03-05-2009, 01:15 PM   #4
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Default Re: Major Glitches with KinzPost System

I had an odd glitch with the system prior to this maintenance today. I had recieved a duplicate package that I had recieved from two days ago-I figured after the maintenance it would disapear, but the item is still in my room. I guess this was a glitch in my favor?
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Old 03-05-2009, 01:17 PM   #5
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Default Re: Major Glitches with KinzPost System

That is what is happening to me too! I thought it was just me but i guess not. A while ago i could log, but not now. Login_We_Are_full.jpg
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Old 03-05-2009, 01:45 PM   #6
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Default Re: Major Glitches with KinzPost System

Why oh why do they always manage to break something when adding something new? It really shouldn't be this difficult...
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Old 03-05-2009, 01:49 PM   #7
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Default Re: Major Glitches with KinzPost System

I find this hilarious.. My daughter's mail has been messed up since November and all I've ever gotten was "they know and they are working on it" from anyone I talk to.

I've also lost 4 beds since then too. Two were superbeds and two of them christmas beds. I just got the usual "we're not replacing it but we know there's an issue.."

It just forced me to open up more accounts so I can move stuff (via trade rooms) from one account to another. I just no longer trust kinzpost for anything.

Just another fun day in webkinz world..
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Old 03-05-2009, 01:50 PM   #8
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Default Re: Major Glitches with KinzPost System

thank you very much for the information
I will be checking periodically to see what the outcome is
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Old 03-05-2009, 01:50 PM   #9
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Default Re: Major Glitches with KinzPost System

I'm still not able to log in. The "server testing" is still in progress.
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Old 03-05-2009, 02:01 PM   #10
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Default Re: Major Glitches with KinzPost System

That's what's been happening to me for MONTHS!!! They won't respond to me AT ALL!!! This makes me sooo mad!!!
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