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Old 03-01-2010, 12:46 AM   #41
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Default Re: Maintenance Creates New POTM Glitch: System Awarding Duplicate Prizes

View Post Originally Posted by froggy0302
OK I adopted two POTM for March and got duplicate potm items. Is there any way to get a new one and give a duplicate back??
Did you adopt both of them on the same account that you already had the POTM items on? If so, the glitch may be back and you would have to call Ganz to have them straighten it out for you.
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Old 03-01-2010, 12:49 AM   #42
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Default Re: Maintenance Creates New POTM Glitch: System Awarding Duplicate Prizes

yes I adopted them both on the same account. Do you know the number to call
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Old 03-01-2010, 12:52 AM   #43
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kayembee is a genius through and through
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Default Re: Maintenance Creates New POTM Glitch: System Awarding Duplicate Prizes

View Post Originally Posted by froggy0302
yes I adopted them both on the same account. Do you know the number to call
Let me go grab it for you from Wiki ...

Quote:
If you have a problem with your Webkinz account and you need to contact Ganz:

Telephone: 1-866-WEBKINZ * 1-866-932-5469

Make sure you're spelling Webkinz with a "Z" and not an "S". If you use a "7" at the end instead of a "9" you'll get an odd phone message about directory assistance.

To contact Ganz via telephone, you must be over the age of 18.
Good Luck!

Last edited by kayembee; 03-01-2010 at 12:53 AM.. Reason: add info
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Old 07-21-2010, 06:54 AM   #44
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Default Re: Maintenance Creates New POTM Glitch: System Awarding Duplicate Prizes

tonight i adopted my bengal tiger and i got a duplicate potm item............. anyone else???? this is very frustrating...............
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