Webkinz Insider - Not affiliated with Ganz or Webkinz.

Welcome to WI!


Free Webkinz Codes

Ads  Remove Ads

Become an Insider Insider Subscriber and make these ads go away!
Go Back   Webkinz Insider Forum > WebkinzInsider.Com > WI News & Announcements

Welcome to the Webkinz Insider Forum forums.

You are currently viewing our boards as a guest which gives limits your access to many of our other features. By joining our FREE community you will have access to post topics, communicate privately with other members (PM), removal of some (including the "in-text") ads, respond to polls, upload content and access many other special features, such as trading, and entering contests! Registration is fast, simple and absolutely free so please, join our community today!

If you have any problems with the registration process or your account login, please contact us.
Reply
 
LinkBack Thread Tools Rate Thread Display Modes
Old 02-22-2010, 05:43 PM   #21
Wacky Holidays!
Webkinz :)
 
SnowCrystal's Avatar
SnowCrystal is stuck on replay
SnowCrystal is stuck on replaySnowCrystal is stuck on replaySnowCrystal is stuck on replaySnowCrystal is stuck on replaySnowCrystal is stuck on replaySnowCrystal is stuck on replaySnowCrystal is stuck on replaySnowCrystal is stuck on replaySnowCrystal is stuck on replay

Default Re: Maintenance Creates New POTM Glitch: System Awarding Duplicate Prizes

View Post Originally Posted by yournotme
I just contacted Ganz because I adopted 2 POTM pets and only received one POTM loot bag, they refused to give me the POTM loot bag for the second pet because they said I incorrectly adopted it . The representative told me I had to adopt 1 pet, go to the room accept the prize, then log out and log back in and then adopt the second pet in order to be eligible for the second prize. To say I'm disappointed is an understatement I've adopted multiple pets many times and never had a problem but the Rep said it's their policy that they will not award the prize to me. Remind me again why I like this???
I am sorry you were treated badly. You should call again and ask to talk to a supervisor. If you look at the first post of this thread it reads "Note: If you adopt multiple pets at the same time, you MUST select each pet from the My Pets page to get their Loot Bag". You did nothing wrong and there aren't any written instructions anywhere that say you have to go to your room before adopting the second one (if this is their policy, then ask where it is written for you to see and follow). Their system/programming isn't working properly (switching pets and then going to the second POTM's room should trigger the POTM loot bag for the second pet--but it usually doesn't work). If you don't get your POTM items by talking to a supervisor, I would strongly suggest that you file a better business bureau complaint and then one of the more knowledgeable reps will get in touch with you.
SnowCrystal is offline Female Reply With Quote
Sponsored Links
Old 02-22-2010, 09:28 PM   #22
yournotme
Gift Guru
 
yournotme's Avatar
yournotme is a WI addict!
yournotme is a WI addict!yournotme is a WI addict!yournotme is a WI addict!yournotme is a WI addict!yournotme is a WI addict!yournotme is a WI addict!yournotme is a WI addict!yournotme is a WI addict!

Donation Award 
Default Re: Maintenance Creates New POTM Glitch: System Awarding Duplicate Prizes

Thank you SnowCrystal I will follow your advice. I was just so dumb founded when she told me it was my fault I wasn't thinking straight. Hopefully I'll get a nicer Representative in the morning, if not I will try the supervisor route.
yournotme is offline Reply With Quote
Old 02-23-2010, 02:14 PM   #23
Webkinz :)
webcrazy has a spectacular aura aboutwebcrazy has a spectacular aura about

Default Re: Maintenance Creates New POTM Glitch: System Awarding Duplicate Prizes

Any confirmed updates on this yet???

Do you still get a double of one POTM item you already have or will you be awarded a new one?
(when you go on with the pet of the month?)

or

Has anyone received a double and phoned Ganz and had the situation corrected?

We're down to less than a week and I'd like to adopt my little terrier (but I'd also like to get the carousel as it's the only one I don't have yet)
webcrazy is offline Reply With Quote
Old 02-23-2010, 05:37 PM   #24
Webkinz :)
 
antsun's Avatar
antsun is an unknown quantity at this point

Default Re: Maintenance Creates New POTM Glitch: System Awarding Duplicate Prizes

Maybe no one is willing to try until it's confirmed to be fixed??? I already have the persian cat ready to adopt for next month. I hope it's fixed by then. Even if someone gets an item they didn't already have will we know that it's fixed? It could just be coincidence that they get that item. We really need Ganz to let us know something. But I won't hold my breath for that to happen.
antsun is offline Reply With Quote
Old 02-23-2010, 05:49 PM   #25
iamawackywinner2
Webkinz :)
 
gomommu41's Avatar
gomommu41 gets to push the Easy Buttongomommu41 gets to push the Easy Buttongomommu41 gets to push the Easy Button
gomommu41 gets to push the Easy Buttongomommu41 gets to push the Easy Buttongomommu41 gets to push the Easy Buttongomommu41 gets to push the Easy Buttongomommu41 gets to push the Easy Buttongomommu41 gets to push the Easy Buttongomommu41 gets to push the Easy Button

Default Re: Maintenance Creates New POTM Glitch: System Awarding Duplicate Prizes

Thanks SnowCrystal for your great advice.
gomommu41 is offline Female Reply With Quote
Old 02-24-2010, 08:20 PM   #26
hants to be a GT!
Webkinz :)
 
Sassynsweet's Avatar
Sassynsweet is a jewel in the roughSassynsweet is a jewel in the rough

Default Re: Maintenance Creates New POTM Glitch: System Awarding Duplicate Prizes

wow, that is intresting, i wonder why.... i am so thankful that that was posted, i was just about to adopt a white terrier..... phew

actually two,
Sassynsweet is offline Female Reply With Quote
Old 02-25-2010, 09:54 AM   #27
Webkinz :)
Kenzielemur has a brilliant futureKenzielemur has a brilliant futureKenzielemur has a brilliant futureKenzielemur has a brilliant futureKenzielemur has a brilliant future

Default Re: Maintenance Creates New POTM Glitch: System Awarding Duplicate Prizes

I still would love to get the POM Lighthouse, I would even take duplicates of some of the ones I have already got.
Kenzielemur is offline Female Reply With Quote
Old 02-25-2010, 11:24 AM   #28
Gift Guru
 
wistcottage's Avatar
wistcottage rocks the forumwistcottage rocks the forum
wistcottage rocks the forumwistcottage rocks the forumwistcottage rocks the forumwistcottage rocks the forumwistcottage rocks the forumwistcottage rocks the forumwistcottage rocks the forumwistcottage rocks the forumwistcottage rocks the forumwistcottage rocks the forumwistcottage rocks the forumwistcottage rocks the forum

Default Re: Maintenance Creates New POTM Glitch: System Awarding Duplicate Prizes

hi, does anyoen know if the glitch was fixed yesterday? is is safe to adopt yet?
wistcottage is offline Reply With Quote
Old 02-25-2010, 12:30 PM   #29
Wacky Holidays!
Webkinz :)
 
SnowCrystal's Avatar
SnowCrystal is stuck on replay
SnowCrystal is stuck on replaySnowCrystal is stuck on replaySnowCrystal is stuck on replaySnowCrystal is stuck on replaySnowCrystal is stuck on replaySnowCrystal is stuck on replaySnowCrystal is stuck on replaySnowCrystal is stuck on replaySnowCrystal is stuck on replay

Default Re: Maintenance Creates New POTM Glitch: System Awarding Duplicate Prizes

View Post Originally Posted by wistcottage
hi, does anyoen know if the glitch was fixed yesterday? is is safe to adopt yet?
I am not sure. You could call and have them adopt the pet for you and then they would know if it was working or not. They would be more willing to switch prizes for you if it glitched for them (1-866-webkinz).
SnowCrystal is offline Female Reply With Quote
Old 02-25-2010, 05:03 PM   #30
Webkinz :)
 
Gwenda's Avatar
Gwenda has a reputation beyond reputeGwenda has a reputation beyond reputeGwenda has a reputation beyond reputeGwenda has a reputation beyond reputeGwenda has a reputation beyond reputeGwenda has a reputation beyond repute

Default Re: Maintenance Creates New POTM Glitch: System Awarding Duplicate Prizes

View Post Originally Posted by antsun
Maybe no one is willing to try until it's confirmed to be fixed??? I already have the persian cat ready to adopt for next month. I hope it's fixed by then. Even if someone gets an item they didn't already have will we know that it's fixed? It could just be coincidence that they get that item. We really need Ganz to let us know something. But I won't hold my breath for that to happen.
Be careful , next month is the hymalain not the persian
Gwenda is offline Female Reply With Quote
Reply

Thread Tools
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are On



All times are GMT -5. The time now is 10:49 AM.



Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2016, vBulletin Solutions, Inc.
SEO by vBSEO ©2011, Crawlability, Inc.
Copyright © 2007-2013 Kopi Enterprises, LLC
WebkinzInsider.Com is not an official site of, sponsored by, nor affiliated with Ganz, Inc, Webkinz, Lil'Kinz, or Kinzville Newz and all character names, logos, and images are trademarks owned by Ganz, Inc.
no new posts