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Old 02-19-2010, 10:53 PM   #11
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Default Re: Maintenance Creates New POTM Glitch: System Awarding Duplicate Prizes

Thank you for posting this, Dixie!
We will be watching for the resolution before adopting in March
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Old 02-19-2010, 11:20 PM   #12
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Default Re: Maintenance Creates New POTM Glitch: System Awarding Duplicate Prizes

View Post Originally Posted by slbradshaw
I adopted the POTM white terrier this afternoon and received the Lurking Lagoon which is the one I got on my very first POTM adoption 2 years ago. I was so hoping for the carousel.
Hi sl, if you have all of the POTMs on that specific account, everything other than the carousel, then you should have received it. If you have traded or sold your lagoon and it is not currently on that account, then the system would award you that or any other random POTM that you don't have. Sorry, CJ
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Old 02-19-2010, 11:22 PM   #13
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Default Re: Maintenance Creates New POTM Glitch: System Awarding Duplicate Prizes

I hope they fix this really soon for everyone. For those that got a "repeat" POTM item, please call Ganz (1-866-webkinz) and see if they can switch it for you. You might need to talk to a supervisor. (If you are a child, then a parent will need to call for you).
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Old 02-20-2010, 12:43 AM   #14
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Default Re: Maintenance Creates New POTM Glitch: System Awarding Duplicate Prizes

Oh, that's a shame. I hope Ganz can fix it for those who already got duplicates. I know how hard it is to collect and keep those POTM's that you don't really need, just to be sure you won't get them repeatedly. Good luck to everyone, and thank you Dixiecup for giving us this head's-up.
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Old 02-20-2010, 10:19 AM   #15
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Default Re: Maintenance Creates New POTM Glitch: System Awarding Duplicate Prizes

Wow. I have been saving up to buy a White Terrier. That really stinks. Well, I'll keep checking here to make sure I adopt a White Terrier when it is safe to. :wt:
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Old 02-20-2010, 04:51 PM   #16
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Default Re: Maintenance Creates New POTM Glitch: System Awarding Duplicate Prizes

Aw to bad so sad that it keeps coping potm items i was going 2 put my terrier on but i just wait a little while LOL.
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Old 02-20-2010, 06:37 PM   #17
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Red face Re: Maintenance Creates New POTM Glitch: System Awarding Duplicate Prizes

Well that will solve many probems....LOL!!!not!!!xD.
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Old 02-20-2010, 07:03 PM   #18
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Default Re: Maintenance Creates New POTM Glitch: System Awarding Duplicate Prizes

That's quite odd... I wonder why? Atleast the prizes are still given!

Thanks Dixie!
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Old 02-21-2010, 09:34 PM   #19
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Lightbulb Re: Maintenance Creates New POTM Glitch: System Awarding Duplicate Prizes

oh yes!!!! i am so happy!!!! i don't hav to worry about this problem! i adopted my white terrier a year ago! :-) peace people!!!!
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Old 02-22-2010, 04:57 PM   #20
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Default Re: Maintenance Creates New POTM Glitch: System Awarding Duplicate Prizes

I just contacted Ganz because I adopted 2 POTM pets and only received one POTM loot bag, they refused to give me the POTM loot bag for the second pet because they said I incorrectly adopted it . The representative told me I had to adopt 1 pet, go to the room accept the prize, then log out and log back in and then adopt the second pet in order to be eligible for the second prize. To say I'm disappointed is an understatement I've adopted multiple pets many times and never had a problem but the Rep said it's their policy that they will not award the prize to me. Remind me again why I like this???
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