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Old 02-19-2012, 08:10 PM   #111
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Default Re: The Lorax Comes to Webkinz World! *UPDATE*

At home, I did not have the ads on the right side once I chose KinzChat for the AP. At the other house, I had the ads and I was able to just click the circle that i had to play the video on the left under the friend picture of who I had to talk to next . At home, I'd click it and nothing happened.
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Old 02-20-2012, 10:09 PM   #112
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Default Re: The Lorax Comes to Webkinz World! *UPDATE*

I was finally able to see the videos and wanted to let others know. After several different browsers, I went back to IE9 which I don't normally use and changed the security settings to the lowest possible. Finally I was able to see the video even though I couldn't see all the ads on the side or the lorax on the map. So try reducing your security until you get done with them, then change it back. Good Luck!
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Old 02-21-2012, 03:32 PM   #113
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Default Re: The Lorax Comes to Webkinz World! *UPDATE*

Changed my resolution...tried the video again...no luck whatsoever! Sure hope Ganz fixes this glitch! March 2nd is coming fast!
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Old 02-21-2012, 03:59 PM   #114
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Default Re: The Lorax Comes to Webkinz World! *UPDATE*

Still cannot see the videos. Have tried ALL of the suggestions posted here- cache, resolution and browsers (FF, IE, Safari, Chrome).

Yesterday (Monday) afternoon Ganz said the tech support had a fix and that it would be working by mid-late afternoon today. The prizes look so cute, but the players are losing interest.
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Old 02-21-2012, 05:11 PM   #115
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Default Re: The Lorax Comes to Webkinz World! *UPDATE*

It just let me watch the video even though the ads weren't loaded on the side. Still waiting to see if the room where the Lorax is will load...

Yes! It's working for me know!!!

Last edited by August; 02-21-2012 at 05:11 PM..
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Old 02-21-2012, 08:10 PM   #116
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Default Re: The Lorax Comes to Webkinz World! *UPDATE*

The glitch must be fixed! Was able to view the videos and finished up both challenges this afternnon. Ahh...happiness. Cute prizes. Good luck to all!
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Old 02-23-2012, 06:54 PM   #117
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Default Re: The Lorax Comes to Webkinz World! *UPDATE*

View Post Originally Posted by DebDybs
The glitch must be fixed! Was able to view the videos and finished up both challenges this afternnon. Ahh...happiness. Cute prizes. Good luck to all!
Lucky you. I can only get as far as watching the vids. For both of the quests, after the video part ended.....it ended.

For the quest from Sally, I got to answering the questions...

For the direct-from-Lorax quest, just the end of the video, with no questions following, no instructions, no nothing.

Then for both..just a blank green vid screen.
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Old 02-23-2012, 07:29 PM   #118
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Default Re: The Lorax Comes to Webkinz World! *UPDATE*

Hi DebDys, may I ask what type of computer and browser you are using?? I am on a MacBookPro with Safari - no luck! Also have PC with Internet Explorer; I can play the Lorax Trailer on the ad, but, in the park a blank videl box comes up. Thanks so much.
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Old 02-25-2012, 10:45 AM   #119
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Default Re: The Lorax Comes to Webkinz World!

HELP the vedeo will not work i tryed 14 times what do i do i am sick of it
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Old 02-26-2012, 12:59 PM   #120
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Default Re: The Lorax Comes to Webkinz World! *UPDATE*

Finally could do the videos! Had given up and decided to be satisfied with the dig prizes. After digging all of the piles in the Lorax garden, suddenly the video popped up and started to play for the bears quest. Moved on to the underwater quest, and when I got to Salley cat for the video, it too started to play!!! Was able to complete the quests. Moved on and used the same system to complete two other accounts. Used Firefox as the browser. Will see if this works for the remaining accounts.
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