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Old 01-10-2008, 08:57 PM   #1
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Default Letter From Ganz Again.

k this is an email back frum ganz but not the exact automated one that u get when u send them the report. its about the room problem. it's the 2nd one they sent me. i crossed off sum stuff cuz its private.
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Old 01-10-2008, 08:58 PM   #2
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Default Re: Letter From Ganz Again.

its hard to read. it says
Hello from Webinz World!
We are sorry about the problem you experienced. Since that time, we carefully checked your account, and made it work again. If you continue to experience difficulties please feel free to contact us again.

Thanks again for contacting us and we hope you enjoy Webkinz World!
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Old 01-10-2008, 08:59 PM   #3
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Default Re: Letter From Ganz Again.

u cant realy read it. but thansk for showing

---------- Panda-Baby12 added 0 Minutes and 34 Seconds later ----------

o nmv then lol than for showing

Last edited by Panda-Baby12; 01-10-2008 at 08:59 PM.. Reason: Automerged Doublepost
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Old 01-10-2008, 09:00 PM   #4
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Default Re: Letter From Ganz Again.

Thanks for posting what it means on post #2. I couldn't read what it said. I also had excellent feedback on my problem with ganz. Quite glad you also did.
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Old 01-10-2008, 09:01 PM   #5
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Default Re: Letter From Ganz Again.

Thank you for sharing your letter with the rest of us. Maybe those who have had to contact Ganz will feel better that they can get some help having their problems fixed!
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Old 01-10-2008, 09:02 PM   #6
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Default Re: Letter From Ganz Again.

Cool. Cool.
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Old 01-10-2008, 09:02 PM   #7
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Default Re: Letter From Ganz Again.

I could read it fine once I clicked on it to get a better view. It seems that they have either gotten away from the old form letter or are starting a new one. Glad that they got your problem fixed.
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Old 01-10-2008, 10:10 PM   #8
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Default Re: Letter From Ganz Again.

Cool thanks 4 posting
Old 01-10-2008, 10:55 PM   #9
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Default Re: Letter From Ganz Again.

Still waiting to hear back about my problem..could you tell me the average turnaround as far as hearing back?? I haven't e-mailed customer service but this once...Thanks for sharing!!
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Old 01-11-2008, 01:32 PM   #10
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Default Re: Letter From Ganz Again.

Good for you! That must make you feel
really happy!
Thanks so much for sharing.
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