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Old 09-24-2009, 09:44 AM   #531
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Default Re: Leaves have Begun to Fall - Update: Fall Fest happening on all Zones!

One leaf so far day-just cider.
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Old 09-24-2009, 12:32 PM   #532
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Default Re: Leaves have Begun to Fall - Update: Fall Fest happening on all Zones!

Last night I played with the dock showing for almost 3 hours, no leaf. The day before 2 hours before I saw 1 leaf. Is anyone else having this problem? Any solutions. Thanks
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Old 09-24-2009, 12:54 PM   #533
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Default Re: Leaves have Begun to Fall - Update: Fall Fest happening on all Zones!

Yes i am having the same promble this years fall festival is a joke i have been on everyday since its been going on 2 hours in the afternoon and 2 at night i have only seen 2 in 4 days they need to do something its not right i messages webkinz and no resoponse yet i hope they fix it by 2night since its over 2morrow
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Old 09-24-2009, 01:07 PM   #534
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Default Re: Leaves have Begun to Fall - Update: Fall Fest happening on all Zones!

I called Ganz yesterday regarding the slow/no leaves situation. I was told the programmers ARE NOT going to change the frequency of the leaves. Fall Fest is as is. I was also told a majority of the leaves will fall between 3-6 pm (when the kids are home from school). The CSR stated many people are calling to complain and that Ganz will take the complaints in consideration for the next Fest.

I find it interesting that Ganz thinks children are actually home from school around 3pm considering alot have activities and/or programs that keep them at the school until a parent can pick them up AND that they think a child or anyone wants to sit staring at a screen for 3+ hours to see a leaf go bye that they can't even click on.
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Old 09-24-2009, 01:26 PM   #535
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Default Re: Leaves have Begun to Fall - Update: Fall Fest happening on all Zones!

View Post Originally Posted by mariap
I called Ganz yesterday regarding the slow/no leaves situation. I was told the programmers ARE NOT going to change the frequency of the leaves. Fall Fest is as is. I was also told a majority of the leaves will fall between 3-6 pm (when the kids are home from school). The CSR stated many people are calling to complain and that Ganz will take the complaints in consideration for the next Fest.

I find it interesting that Ganz thinks children are actually home from school around 3pm considering alot have activities and/or programs that keep them at the school until a parent can pick them up AND that they think a child or anyone wants to sit staring at a screen for 3+ hours to see a leaf go bye that they can't even click on.
3pm? Kids home from school? I guess the economy is good and everyone stays married.

We gave up on Fall Fest two days ago. Our eyes were going buggy from staring at the screen for two hours. I will miss having a Wall Plate. I had hoped to group 4 together as art. But alas, we will carry on in our daily lives being odd and working until 6 pm with a kid in latchkey.
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Old 09-24-2009, 07:18 PM   #536
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Default Re: Leaves have Begun to Fall - Update: Fall Fest happening on all Zones!

worst fall ever spend atleast an hour or 2 on every night and my child spends an hour one leaf all week she is soooo sad. why do they do this every year just do nothing if you can not get it right.
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Old 09-24-2009, 08:27 PM   #537
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Default Re: Leaves have Begun to Fall - Update: Fall Fest happening on all Zones!

I honestly feel like ganz doesn't care about us anymore. We have complained about the pattern of the different "fests" falling, and they don't seem to do anything about it. It honestly gets worse and worse. Webkinz is supposed to be a kid site, and my child gets an hour on the internet a night. It is upsetting to see my child crying after sitting here for a whole hour and not getting one leaf. I sat here for several hours, and I didn't get one leaf. One floated across the screen once, and when I clicked it the account froze and I had to log out. The customer service should be listening to people's complaints.

View Post Originally Posted by mariap
I called Ganz yesterday regarding the slow/no leaves situation. I was told the programmers ARE NOT going to change the frequency of the leaves. Fall Fest is as is. I was also told a majority of the leaves will fall between 3-6 pm (when the kids are home from school). The CSR stated many people are calling to complain and that Ganz will take the complaints in consideration for the next Fest.

I find it interesting that Ganz thinks children are actually home from school around 3pm considering alot have activities and/or programs that keep them at the school until a parent can pick them up AND that they think a child or anyone wants to sit staring at a screen for 3+ hours to see a leaf go bye that they can't even click on.
Ganz needs to understand that we aren't all in the same time zone. 3 to 6 eastern time is noon to 3 here. My children aren't even out of school at that time!

Last edited by charlesandbeth; 09-24-2009 at 08:27 PM..
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Old 09-24-2009, 08:29 PM   #538
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Default Re: Leaves have Begun to Fall - Update: Fall Fest happening on all Zones!

i have found 3 leaves in total what a pain
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Old 09-24-2009, 09:06 PM   #539
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Default Re: Leaves have Begun to Fall - Update: Fall Fest happening on all Zones!

I love Fall Fest! <3
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Old 09-25-2009, 08:47 AM   #540
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Default Re: Leaves have Begun to Fall - Update: Fall Fest happening on all Zones!

ok, so now it is over, & boy was that VERY upsetting. 4 accounts, cleared cache, refreshed, rebooted, 2 pcs, cleared temp internet, cleared cookies &

NOTHING

Nothing on any account, NO prize what so ever. I can't believe it.

WE kept hoping we could make up for it the next day & so on... And we checked for hours every day & even late @ night, early am.... what a great disapointment. Unbelievable.
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