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Old 08-29-2009, 05:06 PM   #21
Lil Kinz
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Default Re: Kinzville Academy freezing for members

:easter:It is very annoying when you are trying to get to a high level, and your class freezes. This has only happened to me when i do the painting class, but it has happened multiple times.
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Old 08-29-2009, 05:24 PM   #22
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Default Re: Kinzville Academy freezing for members

Good to know...that happened to me once.
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Old 08-29-2009, 07:42 PM   #23
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Default Re: Kinzville Academy freezing for members

I hope the academy gets fix
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Old 08-29-2009, 07:43 PM   #24
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Default Kinzville Academy freezing for members

I do wish i could do recess again

i would love it!

tomorrow hopefully!

Last edited by Dixiecup; 08-31-2009 at 07:17 AM.. Reason: merge
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Old 08-30-2009, 08:52 AM   #25
PinkPanzie
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Default Re: Kinzville Academy freezing for members

I think Webkinz has to many problems.They rally should work on staying on top of them.
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Old 08-30-2009, 08:53 AM   #26
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Default Re: Kinzville Academy freezing for members

:samoyed:thanks for the info!
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Old 08-30-2009, 09:02 AM   #27
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Default Re: Kinzville Academy freezing for members

I have problems sometimes with the Academy freezing but I also wait for Ms. Cowaline to finish talking. I lost two whole levels in the Fashion Class because of this glitch. But, what do you do?
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Old 08-30-2009, 11:04 AM   #28
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Default Re: Kinzville Academy freezing for members

wow lol i hope it will stop soon!
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Old 08-30-2009, 11:07 AM   #29
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Default Re: Kinzville Academy freezing for members

wow RenoCreek that stinks losing 2 levels you should call them and tell them you at least need a refund because that takes a lot of money! i think there number is 1-800-webkinz but i am only 80% sure..
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Old 08-30-2009, 11:22 AM   #30
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Default Re: Kinzville Academy freezing for members

View Post Originally Posted by jasmine942
wow RenoCreek that stinks losing 2 levels you should call them and tell them you at least need a refund because that takes a lot of money! i think there number is 1-800-webkinz but i am only 80% sure..

The number is 1-866-webkinz. They will not give any refunds for classes not working (unless you give them your password and they take the class for you and they have a freeze--but even then they will only refund you the 50 Kinzcash for the class that didn't work for them). I have already asked more than once for a refund, but they would not give me one. I have a lot of classes freezing, especially the deluxe classes. There are a lot of times where I wait until Ms. Cowoline stops talking and the classes still freeze; usually with the instruction screen covering the class so you are unable to take the class. It used to be where if the instruction screen covered the class, then you could click on the little "i" button in the upper right corner and the instruction screen would go away, but that no longer works.
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