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Old 08-31-2010, 01:33 PM   #21
~ wackyfied ~
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Default Re: Issues with NEW DELUXE BONUS memberships

See - there is only ONE Family Deluxe Programming - the one we all used to have!
If [notranslate]Ganz[/notranslate] went with that one, and worked on a new one, they could have all the goobers and boogers worked out, and introduce a new one in 2020?!
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Old 08-31-2010, 02:41 PM   #22
Meowme1948
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Default Re: Issues with NEW DELUXE BONUS memberships

i joined this morning but I had to change browsers . Tried to put the info in and then clicked renew but nothing happened. I was on the line with the E store though and the very nice girl who I was talking to was a big help. She even checked to see if I got charged twice since I had to apply twice.
AS of now seems I got my bonus gift, the main gift, and the other accounts are all deluxe. Think I am ok .
Thank you [notranslate]Ganz[/notranslate] for bringing the family plan back!( even if it does cost more)
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Old 08-31-2010, 02:55 PM   #23
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Default Re: Issues with NEW DELUXE BONUS memberships

It went through for me! I'm a Deluxe Member again and got my gift boxes.
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Old 08-31-2010, 03:00 PM   #24
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Default Re: Issues with NEW DELUXE BONUS memberships

I too had the same problem...when I called the estore (1.888.818.8700) They explained that although my $2 membership is canceled it doesn't acutally expire until September 3rd. They assured me that on the 3rd the new membership will be in effect and prizes will be awarded.
Hope that it is the same for everyone.
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Old 08-31-2010, 03:17 PM   #25
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Default Re: Issues with NEW DELUXE BONUS memberships

I hope it gets fixed by the 5th. My deluxe ends on the 5th and I'm getting another year package
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Old 08-31-2010, 03:18 PM   #26
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Default Re: Issues with NEW DELUXE BONUS memberships

This morning my mom would enter the 6th month and it kept saying 7th and saying it was not valid. and now it works tho.

and
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Old 08-31-2010, 03:45 PM   #27
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Default Re: Issues with NEW DELUXE BONUS memberships

Just to let you know the Amex problem has been fixed and I was able to get the deluxe account and 3 bonus accounts.
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Old 08-31-2010, 04:54 PM   #28
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Default Re: Issues with NEW DELUXE BONUS memberships

That's really a bummer for all of those families that have been waiting so long!! So close, but soooooo far away!
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Old 08-31-2010, 05:45 PM   #29
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Default Re: Issues with NEW DELUXE BONUS memberships

Does anyone know how this would affect those of us who have been Deluxe since they offered Deluxe but our renewal date was about 4 months ago? Since it says you can add additional accounts only at the time of renewal, does this mean we will have to wait until next May to be able to add family accounts? I would be glad to renew the main account so I could add on family accounts but not if it means I lose 8 months. Just wondered if anyone has an answer to our problem. Thanks members for helping us.
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Old 08-31-2010, 06:06 PM   #30
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Default Re: Issues with NEW DELUXE BONUS memberships

Is that crown the new hat? That would be great!
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