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Old 01-16-2008, 10:31 PM   #1
cutietink
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duckiez is a jewel in the roughduckiez is a jewel in the rough

Default Help Please!!!

I just logged into both of my accounts every single thing is gone!! I mean everything. Nothing in my docks nothing in 20 something rooms. It was there 30 minutes ago and no one knows our account numbers and it could not have all been sent today.

---------- duckiez added 12 Minutes and 46 Seconds later ----------

Does anyone know the number or email for webkinz? I need that stuff back.

Okay now I checked and my w-shop doesn't have anything in it. Is this happening to anyone else. I only logged out to switch accounts now everything is gone in both accounts????

Last edited by duckiez; 01-16-2008 at 10:35 PM.. Reason: Automerged Doublepost
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Old 01-17-2008, 12:26 PM   #2
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Default Re: Help Please!!!

That used to happen to me a lot. Did you try shutting off your computer and logging back in? Also, do you have high-speed internet, if not that could be why that the reason why mine used to do that and now that I have high speed it works fine. I'm not sure what the number is but the e-mail is support@webkinz.com. Hope I helped!
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Old 01-17-2008, 12:35 PM   #3
cutietink
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duckiez is a jewel in the roughduckiez is a jewel in the rough

Default Re: Help Please!!!

Yes I've dont all the normal things since last night restart, clear the cache use a different computer, use firefox as opposed to IE. Nothing works. I've sent an email and left a message it's happened to a lot of people.
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Old 01-17-2008, 12:37 PM   #4
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Default Re: Help Please!!!

Here's the number- 1-866-webkinz.
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