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Old 02-07-2008, 05:51 PM   #1
spider12
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Default HELP WITH PET STUFF

Okay most of my pets items have been stolen same thing with my superbeds! I want my items back! I want to e-mail ganz but how? Pets of the top of my head..:lion::wt::goo::cs::el1:

---------- lil_googles added 3 Minutes and 46 Seconds later ----------

Help? PLEASE?

Last edited by lil_googles; 02-07-2008 at 05:51 PM.. Reason: Automerged Doublepost
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Old 02-07-2008, 06:12 PM   #2
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Default Re: HELP WITH PET STUFF

you really should call ganz,it might be a glitch or they might have really been stolen,i'm not possitie what the e-mail is.srry.
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Old 02-07-2008, 06:13 PM   #3
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Default Re: HELP WITH PET STUFF

If they were lost due to a glitch, you should contact ganz. You could most likely get them back.

However, if they were truly stolen. You're probably out of luck.

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Old 02-07-2008, 06:17 PM   #4
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Default Re: HELP WITH PET STUFF

I dont know which they were just GONE
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Old 02-07-2008, 06:17 PM   #5
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Default Re: HELP WITH PET STUFF

I think you should change your password and email GANZ it may be a glitch and maybe not. I hope you get them back though
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Old 02-07-2008, 06:18 PM   #6
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Default Re: HELP WITH PET STUFF

this is on the wrong section you should put it on the help section
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Old 02-07-2008, 06:19 PM   #7
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Default Re: HELP WITH PET STUFF

conact info:
phone: 1-866-web-kinz
e-mail: support@ganz.com
you can also go to ganz.com
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Old 02-07-2008, 06:20 PM   #8
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Default Re: HELP WITH PET STUFF

some of my stuff was stolen too due to glitches, ganz's email is support@webkinz.com. however, they only respond to automated messages so i would recommend calling them, im not quite sure at the moment what ganz's phone # is but just ask around and im sure you'll be able to get it. if you call them, sometimes Ganz gives you a free pet for your "trouble" Hope this has helped! Good Luck
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Old 02-07-2008, 06:31 PM   #9
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Default Re: HELP WITH PET STUFF

your pets can not be stolen. your items can be but not your pets. you have to email ganz and tell them exactly what happened and they will call you. you have to be patient though because they just got back to me today and i had begun emailing them on dec 27. they will fix the problem
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Old 02-07-2008, 06:33 PM   #10
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Default Re: HELP WITH PET STUFF

View Post Originally Posted by Webkinz Lvr
you really should call ganz,it might be a glitch or they might have really been stolen,i'm not possitie what the e-mail is.srry.
haha that is funny becuase i named my pink poodle ritzy!
:easter:
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