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Old 01-20-2008, 05:38 PM   #1
AngelMonkey4207
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Default HELP KINZPOST!

I sent a Autumn Sunset Toque for a trade and it won't go!!!! For the past 10 minutes it's been saying "sending your gift" and it won't stop!!!! I'm afraid if I log out I'll lose my toque!! WHAT DO I DO!!!???
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Old 01-20-2008, 05:41 PM   #2
Bow down to me! I'm
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Default Re: HELP KINZPOST!

Wow what a dilemma!!!! I had that happen and I had to log off and my item was fine. If you log off and it is lost contact ganz and they can sort it out! you can email them at support@webkinz.com (they replied after a few hours)! I hope you sort it out!!!!!!!
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Old 01-20-2008, 05:41 PM   #3
AngelMonkey4207
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Default Re: HELP KINZPOST!

THANKS ILL TRY
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Old 01-20-2008, 05:41 PM   #4
teenabeena12
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Default Re: HELP KINZPOST!

leave kinzpost..go to your room..if it is not sent it will be put back in your dock..
Old 01-20-2008, 05:42 PM   #5
Flowergirl00
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Default Re: HELP KINZPOST!

It 'should' be fine! It has happened to us, I logged out and it was back in my dock. Good luck!!
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Old 01-20-2008, 05:43 PM   #6
AngelMonkey4207
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Default Re: HELP KINZPOST!

yes i worked thanks!!

---------- Nicole333 added 0 Minutes and 24 Seconds later ----------

it worked not i worked

Last edited by Nicole333; 01-20-2008 at 05:43 PM.. Reason: Automerged Doublepost
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Old 01-20-2008, 05:43 PM   #7
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Default Re: HELP KINZPOST!

Great I am soooooooo glad I could help
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Old 01-20-2008, 05:52 PM   #8
e ♥ counting!!
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Default Re: HELP KINZPOST!

Glad that the item did came back to you.

I had the exact thing happen once when moving items between my accounts. Since the kinzpost never said "sent", when I logged out and back in, the items were returned to my dock.
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Old 01-20-2008, 07:57 PM   #9
webkinzrock1000
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Default Re: HELP KINZPOST!

congrats on fixing the problem!
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