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Old 10-31-2010, 03:19 PM   #81
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Default Re: Halloween Gifts appearing in Euro and North America, not Asia

Yee haw! My dock finally loaded and I could feed my Knightmare!!!
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Old 10-31-2010, 03:22 PM   #82
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Default Re: Halloween Gifts appearing in Euro and North America, not Asia

Am I the only one who can't do the superwheel? I click to go to the superwheel, and I get to the screen that says superwheel and it shows the wheel spinning. Though it won't show the wheel with the prizes on it.
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Old 10-31-2010, 03:32 PM   #83
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Default Re: Halloween Gifts appearing in Euro and North America, not Asia

View Post Originally Posted by geros9
I am glad we got the gifts, but this comes with a new glitch. Now that I have a gift in my dock, I can't take out items from storage. I have logged in and out and it won't work. I'm not sure, but I think it is related.
Once again I am so thankful for members. Before joining, we thought we were the only ones having a particular problem but now we know others are in the same boat.

All day we have been logging into our accounts, or trying to. The Asian account did NOT get the gift, but our European and NA accounts did. However, on our NA account, we cannot take items out of storage. It just sits and says getting items from storage but never stops. We have pets that need to be fed and no way to feed them. I sure hope they get this glitch fixed SOON. Even on our foreign accounts, the loading is SLOW and we don't have near as many pets or things in our dock as our NA account.

I truly wish we didn't have to have glitches but it's comforting to know we are not alone.
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Old 10-31-2010, 03:44 PM   #84
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Default Re: Halloween Gifts appearing in Euro and North America, not Asia

I got my gift bag. But, still didn't get my letter. Did anyone else got the letter?
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Old 10-31-2010, 04:14 PM   #85
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Default Re: Halloween Gifts appearing in Euro and North America, not Asia


Thats too bad.
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Old 10-31-2010, 04:18 PM   #86
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Default Re: Halloween Gifts appearing in Euro and North America, not Asia

View Post Originally Posted by trixie39
Am I the only one who can't do the superwheel? I click to go to the superwheel, and I get to the screen that says superwheel and it shows the wheel spinning. Though it won't show the wheel with the prizes on it.
Neither my mom nor my grand-niece could spin the wheel. I did it for them from my computer.
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Old 10-31-2010, 05:07 PM   #87
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Default Re: Halloween Gifts appearing in Euro and North America, not Asia

View Post Originally Posted by Xeroni
Neither my mom nor my grand-niece could spin the wheel. I did it for them from my computer.
So I might not be able to do it since I only have 1 computer in my house
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Old 10-31-2010, 05:56 PM   #88
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Default Re: Halloween Gifts appearing in Euro and North America, not Asia

here is my beef, it is ovious that no asian accounts recieved a gift. Ganz needs to **** up and fix it for everyone, not just ww members, there are a lot of little kids out there that are not members of webkin insider and dont even know about it, or maybe their parents dont care enough to call. they need to be fair and not just brush it under the rug.
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Old 10-31-2010, 06:23 PM   #89
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Default Re: Halloween Gifts appearing in Euro and North America, not Asia

View Post Originally Posted by tasah
here is my beef, it is ovious that no asian accounts recieved a gift. Ganz needs to **** up and fix it for everyone, not just ww members, there are a lot of little kids out there that are not members of webkin insider and dont even know about it, or maybe their parents dont care enough to call. they need to be fair and not just brush it under the rug.
I agree

They should send all the gifts to all accounts like they did for the xmas boxes.
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Old 10-31-2010, 06:39 PM   #90
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Default Re: Halloween Gifts appearing in Euro and North America, not Asia

View Post Originally Posted by Pigster318
I agree

They should send all the gifts to all accounts like they did for the xmas boxes.

I agree.

I think we can also agree that Ganz is about making money and not pleasing its customers/members. So keeping with Ganz's line of thinking, it would be cheaper for the programmers to do a blanket distribution of the Halloween gift boxes to all Asian accounts than to have customer service reps deal with members on an individual basis and manually give the gifts to those who bother calling tomorrow. Not only will this free up Ganz's tech support lines but members with serious issues (besides not getting their gifts) can speak to a customer service rep instead of getting a busy signal.

If Ganz does not implement the blanket distribution option to all Asian accounts first thing Monday morning, I for one, will be calling tomorrow mid-morning and have a list of 24 Asian accounts that are entitled to gifts. Hmmmmm, wonder how long just little ol' me will tie up a tech support line as a result of Ganz's blunder ??
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