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Old 11-02-2010, 08:50 AM   #141
denissa99pestisor
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Default Re: Halloween Gifts appearing in Euro and North America, not Asia

i don't have the gift, my account is Romanian, euro accounts...
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Old 11-02-2010, 02:22 PM   #142
hinckleybookworm
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Default Re: Halloween Gifts appearing in Euro and North America, not Asia

I still didn't get my prize. I was on during Halloween! Hopefully anyone else who didn't get it either gets it soon.
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Old 11-02-2010, 02:42 PM   #143
 
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Default Re: Halloween Gifts appearing in Euro and North America, not Asia

Finally completed my call without getting the busy signal. The customer rep was very sweet and quickly added my missing items to my dock.
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Old 11-02-2010, 03:55 PM   #144
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Default Re: Halloween Gifts appearing in Euro and North America, not Asia

I just got off the phone with Ganz and they awarded my items directly to my dock. The CSR I spoke with acknowledged that there was a glitch with this and was very helpful to get it taken care of. Even if you don't want the items, it is good for Ganz to know how many people were disrupted were by it...so call!!

Also, at the end of the call, she did ask about the speed of the site and said that the overall feedback is that the site is running slow...hopefully (with all fingers crossed) this means that they will do something about the dreaded 'please waits' that we've all been getting.
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