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Old 11-01-2010, 05:04 PM   #131
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Default Re: Halloween Gifts appearing in Euro and North America, not Asia

for those of you who can call your are lucky. for those of you whose parents won't call for you because you're too young... may i join the club?
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Old 11-01-2010, 06:30 PM   #132
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Default Re: Halloween Gifts appearing in Euro and North America, not Asia

I don't understand how they can not know that the Asian Accounts did not receive the Halloween Gift.
Again, I'm very disappointed with GANZ.
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Old 11-01-2010, 07:11 PM   #133
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Default Re: Halloween Gifts appearing in Euro and North America, not Asia

View Post Originally Posted by dragonbird
Seriuosly? We have to call them to get our packages on our Asian accounts? This is a bit silly...I don't understand why they can't just do it without having to put up with a bazillion phone calls...
But...DB...that would just make good business sense...why on Earth would Ganz start doing that now????...We have 2 Asian accounts, and I plan on calling tomorrow...I just really feel badly for those who do not have the option to call Ganz..esp since they have cut off the e-mail open TS for all players.
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Old 11-01-2010, 07:53 PM   #134
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Default Re: Halloween Gifts appearing in Euro and North America, not Asia

Awesome gift! I love the mask.
Well, I'm happy I don't have an Asian account, just American. I'm glad to hear the issue is being resolved, though.
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Old 11-01-2010, 08:18 PM   #135
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Default Re: Halloween Gifts appearing in Euro and North America, not Asia

Its terrible some people didn't get their gift, but at least Ganz is doing something about it.
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Old 11-01-2010, 08:56 PM   #136
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Default Re: Halloween Gifts appearing in Euro and North America, not Asia

I reall don't understand why they can't send the gift bags to everyone on the day..sign in or not. It would be a very good business gesture. It should be like this every time.
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Old 11-01-2010, 09:02 PM   #137
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Default Re: Halloween Gifts appearing in Euro and North America, not Asia

View Post Originally Posted by canonymous
I reall don't understand why they can't send the gift bags to everyone on the day..sign in or not. It would be a very good business gesture. It should be like this every time.
I remember once they did for v day.
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Old 11-01-2010, 10:30 PM   #138
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Default Re: Halloween Gifts appearing in Euro and North America, not Asia

I feel really sorry for the people who did not get there gift. It's too bad some parents won't call, but I understand that some parents aren't into WW. It''s such a bad business decision, on Ganz's part, not to make this right, for everyone. It REALLY seems, they don't care about there customer or know what good business practices are. I don't know who runs the company, but when they see the business start to decline, they will smarten up. But it might be too late, by then. The more dissatisfied I get, the less I buy! It's the only way to get there attention!!!!
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Old 11-02-2010, 01:54 AM   #139
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Default Re: Halloween Gifts appearing in Euro and North America, not Asia

Well I never got them on any of my accounts, I'm an adult so I can call. But not gonna. After seeing what it was, doesn't look worth all that effort. They need to get their act together though. They should be able to get the packages to everyone without people having to call.
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Old 11-02-2010, 08:48 AM   #140
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Default Re: Halloween Gifts appearing in Euro and North America, not Asia

I am surprised that they are not just sending all the Halloween baskets out to the Asian accounts. They can tell if you logged in or not. I can not believe that I have to call in.
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