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Old 10-31-2010, 09:52 AM   #1
OOO Ghostkinz!
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Default Halloween Gifts appearing in Euro and North America, not Asia

A new front page story has been added:

Halloween Gifts appearing in Euro and North America, not Asia

Click the image to open in full size.
We have been receiving reports that we are now getting the Halloween Gift Bags in the American accounts as well as the European accounts. Unfortunately as it is November 1st in Asia. account holders might have to call Ganz head office to get their bags. Trick or Treat badges show up in accounts that did not get one last year. It is the same badge. Enjoy your packages, everyone, HAPPY HALLOWEEN!

GANZ phone number is 1-866-WEB-KINZ Please note that they will only accept calls from adults (18 years old or older).

UPDATE (Monday): Based on reports in our forum this morning, it appears that the Customer Service Reps at Ganz are being very helpful in getting players their missing items. Our members are reporting having the missing items dropped directly into their docks while they are on the telephone with Ganz.

If you are trying to get through to Ganz on the phone regarding your missing Halloween gift, please be patient. We understand that the number has been ringing busy most of the morning. When you get through, please remember to be polite. The Customer Service Reps have no control over what happened this weekend. Their only concern is making sure you get the items that belong to you today.

If you would like to contact Ganz with feedback, please take a look at our WIki's "Contact Ganz" page.
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Old 10-31-2010, 09:55 AM   #2
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Default Re: Halloween Gifts appearing in Euro and North America, not Asia

Hope it shows for mine!thanks for the update!

I found spooky but no badge, and on other accounts I didn't search for spooky I got a badge...
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Old 10-31-2010, 09:56 AM   #3
My kids think I'm
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Default Re: Halloween Gifts appearing in Euro and North America, not Asia

GOT the gift...

Click the image to open in full size.

And I agree that the new mask is pretty scary!
My oldest DS will love it, my Youngest DS will be creeped out!!

Click the image to open in full size.

Last edited by MAMA5517; 04-03-2014 at 05:02 PM..
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Old 10-31-2010, 09:57 AM   #4
OOO Ghostkinz!
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Default Re: Halloween Gifts appearing in Euro and North America, not Asia

I have successfully gotten the gift on 4 accounts, Euro included, the Asian accounts have not shown up
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Old 10-31-2010, 09:59 AM   #5
Happy New Year! 2011
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Default Re: Halloween Gifts appearing in Euro and North America, not Asia

I can't even log in!!! It just stays green! I have logged in a lot today already but all of the sudden it just stops! Not now! I missed the Big Button of Kinzcash because of it now too!
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Old 10-31-2010, 09:59 AM   #6
 
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Default Re: Halloween Gifts appearing in Euro and North America, not Asia

i am getting the gift now, but NO BADGE on my accounts.

although, very, very, slow...

i got the badge and no gift early today...
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Old 10-31-2010, 09:59 AM   #7
hite n Fluffy Love!
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Default Re: Halloween Gifts appearing in Euro and North America, not Asia

Still nothing in my Asian Account

whoahhh! That mask is animated! Totally freaky fun!!!!!
It looks great w the Vampire outfit!!!!!!
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Old 10-31-2010, 09:59 AM   #8
OOO Ghostkinz!
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Default Re: Halloween Gifts appearing in Euro and North America, not Asia

I noticed the hangup
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Old 10-31-2010, 10:00 AM   #9
I love Owls :3
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Default Re: Halloween Gifts appearing in Euro and North America, not Asia

Ypee! I got my gift
Seriously, I do have an asian account but I AM NOT going to call Ganz.It would cost me way too much!
This is just wrong. I mean, I have to call Ganz for webkinz gifts? Yeah,sure...
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Old 10-31-2010, 10:00 AM   #10
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Default Re: Halloween Gifts appearing in Euro and North America, not Asia

I own two US accounts only. But it is cool you got your presents.
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