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Old 12-24-2009, 01:11 PM   #21
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Default Re: Glitch Affects Distribution of Deluxe Membership Points

Weird... I got it, entered the code and worked perfectly, and I spent it right on. It's sometimes lucky glitches never happen to me, but sometimes there are good glitches and I miss those too.

Well..... I wouldn't want to go through all that to get the 3000 points if that happened to me, and even though I do call them I wouldn't be the age appropriate (18+).
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Old 12-24-2009, 01:20 PM   #22
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Default Re: Glitch Affects Distribution of Deluxe Membership Points

Yes finally someonw with the same probelm,i yet have not got my email,THANKS NOW I GET GET MY PIONTS


THANKS GRAMSFOUR

Yes finally someonw with the same probelm,i yet have not got my email,THANKS NOW I GET GET MY PIONTS


THANKS GRAMSFOUR


SORRY I SPELLED IT WRONG IT'S *GRAMS2FOUR*

Yes finally someonw with the same probelm,i yet have not got my email,THANKS NOW I GET GET MY PIONTS


THANKS GRAMSFOUR



SORRY IT'S [GRAMS2FOUR]

Last edited by COOKIESRGOOD; 12-24-2009 at 01:20 PM..
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Old 12-24-2009, 01:29 PM   #23
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Default Re: Glitch Affects Distribution of Deluxe Membership Points

I called on Monday and they gave me a code but I ended up misplacing the paper I had written it on ,lol.
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Old 12-24-2009, 01:39 PM   #24
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Default Re: Glitch Affects Distribution of Deluxe Membership Points

I never got the points either :/
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Old 12-24-2009, 01:52 PM   #25
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Default Re: Glitch Affects Distribution of Deluxe Membership Points

View Post Originally Posted by MamaDeeDee
I called- no waiting the phone was answered right away and in less then three minutes I had my points code! Now I just have to decide what to get... mmmgh so many choices!
Wow, you were lucky, I have called customer service before for other things and been left on hold forever!

View Post Originally Posted by kristew95062
Sorry for being so stupid about this, I just signed up yesterday and they awarded me 8,000 points....did I sign up to late for the extra bonus or it was included?
Anyone know if I should have received 8,000 or 11,000. i don't want to call them without a ligit problem.
You had to already be a Deluxe member on the 21st to get the extra 3,000.

Last edited by Darlabell; 12-24-2009 at 01:52 PM..
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Old 12-24-2009, 01:56 PM   #26
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Default Re: Glitch Affects Distribution of Deluxe Membership Points

Thanks! Whew! I feel so better knowing it's not just me. I thought maybe something was wrong with my e-mail. I didn't notice that anybody had said anything and then I got tied up with Christmas stuff and didn't have time to e-mail Ganz and ask. Thank you for your help!!
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Old 12-24-2009, 02:02 PM   #27
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Default Re: Glitch Affects Distribution of Deluxe Membership Points

i got mine on 21st. hopefully everyone else will too!
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Old 12-24-2009, 02:08 PM   #28
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Default Re: Glitch Affects Distribution of Deluxe Membership Points

I called and got mine sent to me via e-mail and it arrived while I was still on the phone with them! Thank you, Gram! You're an angel -
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Old 12-24-2009, 03:18 PM   #29
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Smile Re: Glitch Affects Distribution of Deluxe Membership Points

I told my mom about this. She called Ganz estore help & she got her 3000 points in like 2 minutes. Thank you for the info about this problem.
I would know nothing if it wasn't for this site!
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Old 12-24-2009, 06:42 PM   #30
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Default Re: Glitch Affects Distribution of Deluxe Membership Points

I didn't get my points yet, need to call!
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