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Old 12-31-2009, 07:16 PM   #101
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Default Re: Glitch Affects Distribution of Deluxe Membership Points

I'm sorry! I wish I could help but I don't have a webkinz....

-Anna
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Old 12-31-2009, 08:40 PM   #102
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Default Re: Glitch Affects Distribution of Deluxe Membership Points

View Post Originally Posted by rickyfox
I hope this helps you, this is the address that the coads came though: see attachment
Thank you very much for the picture! I hope the email comes.

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Old 12-31-2009, 10:33 PM   #103
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Default Re: Glitch Affects Distribution of Deluxe Membership Points

Got mine today! It toke three minutes and she was very kind.
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Old 12-31-2009, 10:56 PM   #104
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Default Re: Glitch Affects Distribution of Deluxe Membership Points

I have a question....the email says the code expires on 12/31/09 but it also says use it before 01/01/10. I want to use my points tomorrow for the sock monkey pet but I don't want my points to expire tonight. What do I do?
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Old 01-01-2010, 04:04 AM   #105
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Default Re: Glitch Affects Distribution of Deluxe Membership Points

I had to call Ganz estore to get my points. They told me it would take about five minutes to get the points and it ended up taking about an hour. HOWEVER, I did get the points and the representative was awesome. Happy New Year all!

View Post Originally Posted by abond429
I have a question....the email says the code expires on 12/31/09 but it also says use it before 01/01/10. I want to use my points tomorrow for the sock monkey pet but I don't want my points to expire tonight. What do I do?
I think only the code for the points expired on 12/31/09. Once the code is entered the points are in your ganz estore account.
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