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Based on member reports, there appears to be a glitch affecting the Clubhouse Ghost. Last night, players had mixed results on how many pieces of candy they could collect each time they saw the ghost. This morning, no players are able to collect any candy at all, even if it is their first time clicking. Some players are getting a message that they need to wait one hour. Other players are getting a message that they need to wait three hours. Members attempting to contact Ganz to report the problem are getting a busy signal.
Although Ganz has not made any sort of official announcement, it seems likely that their programmers are trying to get things working again. We will keep an eye on things and let you know as soon as there has been any change in the Trick or Treat situation.
UPDATE (11:15am, ET): Some players have now gotten through to Ganz on the phone. Reportedly, the customer service reps are indicating that the programmers are working on the problem and hope to have the event fixed by Noon.
UPDATE (12:30pm, ET): Ganz just released the following statement: FYI - There are some technical issues with the Ghost handing out candy in the Clubhouse. Our technical team is currently investigating.
UPDATE (2:15pm, ET): Reports are now flooding in that the Ghost is once again handing out candy! Some players are able to get multiple pieces of candy per visit from the Ghost. Other players are only able to get one piece of candy at a time. It appears that the programmers still have some work to do.
Re: Glitch Affects Clubhouse Event, Ghost Refuses to Hand Out Candy
Okay just came to see if anyone else is not getting their candy after clicking on the ghost. Hate that it's happening to others but glad I'm not the only one. It was my first time clicking on the ghost for this event and it said I had to wait another 3 hours before I could get another piece of candy but I haven't collected any candy at all!
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