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Old 10-05-2010, 10:46 AM   #41
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Default Re: Glitch Affects Atlantiles, Players Can't Get Past Level Eight

I have never gotten to play either. Always a blank screen and freeze.

Bummer. Sometimes computers just are not happy
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Old 10-05-2010, 11:18 AM   #42
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Default Re: Glitch Affects Atlantiles, Players Can't Get Past Level Eight

WI thank you so very much for pulling this together, identifying that it is a webkinz programming issue! and not us!

So often my MAC gets the blame by webkinz customer service. I have tried several different browsers: Firefox, Safari, Opera and Camino to play Atlantile. Last night, after getting "puffed" out of the park three times, I uninstalled my current Adobe Flashplayer, and reinstalled the latest version (which I did already have).

You can check your latest version of Flashplayer that you are running and, most importantly, there is an uninstall Flashplayer program.

Thanks a heap WI!
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Old 10-05-2010, 12:13 PM   #43
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Default Re: Glitch Affects Atlantiles, Players Can't Get Past Level Eight

I can't play the game at all on my laptop that is running Vista. I've tried all WW accounts on IE and FF, but not Safari or Chrome (in fact, I can't play WW on Chrome at all anymore since all I can see is the top 1/3 of the screen of WW...go figure...it used to work).

However, my DD's new laptop is running Windows 7 and we've been successful at playing the new game every time (all WW accounts). Neither of us has been able to get past level 5, but it is a fun game. She's using IE.

I hope this gets fixed soon, so everyone can play and win!!
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Old 10-05-2010, 12:33 PM   #44
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Default Re: Glitch Affects Atlantiles, Players Can't Get Past Level Eight

Aww... Thats a bummer. Oh well lets hope they fix it soon. Oh by the way, I got a badge for completeing the classic game. Its called Classic Cartographer and has a picture of the dark grey coin with the clownfish on it.
Old 10-05-2010, 01:26 PM   #45
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Default Re: Glitch Affects Atlantiles, Players Can't Get Past Level Eight

THANKS SO MUCH for your input about thia! I thought something was wrong with my computer!

It happens to me in all 3 accounts! The blue screen, pretending to load the game, and then, STUCK! I have to log out, sometimes more than once, and when I have reached the 8th level, with GREAT KC, it disconnects from the game!!!

I hope this glitch is fixed SOON, as this is the BEST game Ganz has produced! LOTS OF FUN
AND KC!!!
ILW
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Old 10-05-2010, 01:43 PM   #46
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Default Re: Glitch Affects Atlantiles, Players Can't Get Past Level Eight

Not surprised that problems are happening....I think a huge issue is that many of us can't even play the game to begin with because of the blue screen.
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Old 10-05-2010, 02:07 PM   #47
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Default Re: Glitch Affects Atlantiles, Players Can't Get Past Level Eight

I was glad to confirm that the glitch does occur after Level 8, and happy that WI could let Ganz know about the problem. Although I am disappointed that I didn't get my score or KinzCash for a game over 54,000 points!

My biggest concern is that those who already finished the game should be able to get the trophy, if it is intended to be awarded after that level.
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Old 10-05-2010, 03:00 PM   #48
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Default Re: Glitch Affects Atlantiles, Players Can't Get Past Level Eight

that's what it does to me....... before i get to the game
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Old 10-05-2010, 03:04 PM   #49
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Default Re: Glitch Affects Atlantiles, Players Can't Get Past Level Eight

About the badge, it has nothing to do with the "Play" mode. Playing and winning a quick or "Classic" game will win you the badge. Level eight might be the last level, or there are ten levels and Ganz needs to fix this glitch. Hope this helps!
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Old 10-05-2010, 03:45 PM   #50
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Default Re: Glitch Affects Atlantiles, Players Can't Get Past Level Eight

No wonder i couldn't get pass level 8
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