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Old 08-09-2010, 06:03 AM   #11
e ♥ counting!!
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Default Re: Glitch Affecting Congratulations Page When Opening Adoption Gifts

.
I had done an adoption on Sunday morning and got the usual pop-up message showing my adoption gifts.

So, maybe the glitch is not affecting all accounts or happening all of the time.


.
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Old 08-09-2010, 06:54 AM   #12
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Default Re: Glitch Affecting Congratulations Page When Opening Adoption Gifts

I called and reported this problem on Friday and they were insisting it was my computers. That I have not cleared the cashe. I said I checked ALL that before calling you. Then the lady was like trying to rush me off the phone like she had a better call to take then mine. errrr! So then she tells me to try Firefox cuz they have less glitches thru that site. Well I went thru Firefox on Saturday when I went to adopt 3 more Webkinz and guess what???? Still could not see what my gifts were. She even made out to seem like there were hardly any others with this problem. So glad to read this AM I am NOT alone!!!!!
~Heidi:bas:
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Old 08-09-2010, 06:56 AM   #13
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Thumbs down Re: Glitch Affecting Congratulations Page When Opening Adoption Gifts

That's an awful glitch! I hope they fix it soon!
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Old 08-09-2010, 07:03 AM   #14
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Default Re: Glitch Affecting Congratulations Page When Opening Adoption Gifts

This is a problem that has been happening for awhile. I hope Ganz takes a look at it and fixes it instead of trying to come with more excuses. It is harder to find what you got if you already have several of that item.
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Old 08-09-2010, 07:27 AM   #15
i wish i was a
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Default Re: Glitch Affecting Congratulations Page When Opening Adoption Gifts

thank yuo soooooooo much cocoabean for putting it on the front page so maybe ganz will see this and finally do something about it. its been happeining a long time, my last seven adoptions at least.
and it is true, i think the items are there but you ave to hunt for them and they are at the end of the furniture and objects areas so that is helpful to know.............. one thing , with me i always get the graphic for the blue box second gift. but not the first box, the pretty avatar box. that one is always empty....................... i hope they fix this soon and take it seriously when people call. i guess it just depends on who you get.....................
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Old 08-09-2010, 07:38 AM   #16
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Default Re: Glitch Affecting Congratulations Page When Opening Adoption Gifts

Aw, that's just great, GANZ. I hope everything works out okay.
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Old 08-09-2010, 07:38 AM   #17
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Default Re: Glitch Affecting Congratulations Page When Opening Adoption Gifts

It also happens when people send you gifts.
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Old 08-09-2010, 07:38 AM   #18
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Default Re: Glitch Affecting Congratulations Page When Opening Adoption Gifts

I have an idea. What if everyone takes all the exclusives from their dock and stores them into a room...the ones they have now...that way there are no exclusives in the dock...so when a new one comes...they will know what it is...

Another idea is have a notepad or something and write down how many of each exclusive you have now...then after you open said gift box...then check the numbers to see if something went up or you got something new

like

Bulldozer = 3
Disco Ball = 1
Farm Tractor = 2
etc

then you open the gift and check again for something different like

Bulldozer = 4
Disco Ball = 1
Farm Tractor = 2
etc

or something that wasnt there befpre

Bulldozer = 3
Disco Ball = 1
Farm Tractor = 2
Gas Pump = 1

Obviously in the former there was another Bulldozer added to the latter a new Gas Pump.

So just some ideas for anyone who wants to try.
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Old 08-09-2010, 07:49 AM   #19
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Default Re: Glitch Affecting Congratulations Page When Opening Adoption Gifts

You only have 9 items in your dock before you click "Get items from storage", right? So, until they get this fixed, why not just adopt new pets before you retrieve those items? That way, you only have to scroll through a couple of items to see what you have received.

Note: going to the W-shop or PJ's also retrieves all your "items from storage" too. But again, if you adopt the new pet as soon as you log in, you only have a few things visible in your dock.

Just a thought; hope it helps.
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Old 08-09-2010, 07:49 AM   #20
HAPPY DAYS
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Default Re: Glitch Affecting Congratulations Page When Opening Adoption Gifts

This is just one more thing that makes me so proud I belong to . We have been having this problem for several weeks and several adoptions. My grandmother has been in contact with Ganz and they say they are "working" on it, but it still hasn't been corrected. We have over 1800 items in our dock and agree it makes it hard to know what and if you got with your new pet. It's easy to locate the PSI but not the "extra" items. Thanks to for letting us know we are not alone.
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