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Originally Submitted by FIA on Mon, 08/01/2011 - 11:28am, ET.
If you have a Deluxe account and you haven't yet received your August Gift Box, you are not alone. Based on reports we have received here in the forum, it appears that none of the boxes have been delivered yet. A short time ago Ganz made the following announcement:
We're looking into the issue now. We'll update you as soon as possible.
Hopefully the programmers at Ganz will have everything sorted out soon.
Want to know more about the different prizes that can be earned by Deluxe members, including pictures of all of the monthly clothing prizes? Check out the Webkinz Insider WIki, HERE.
UPDATE (Monday, 12:45pm, ET): Ganz just released the following statement:
The issue with Deluxe Gift boxes has now been resolved. If U logged in earlier 2day & didn't receive your gift, U will receive them 2morrow.
UPDATE (Tuesday, 12:40pm, ET): Ganz released a new statement regarding this glitch:
Hey friends, happy Tuesday! FYI- The Deluxe member giftbox issue has now been resolved. Pls let us know if you still haven't received it.
Re: Ganz is Working on August Deluxe Gift Box Glitch
They just said they are aware of the deluxe gift box problem and it didn't get put in early enough. She said it won't be fixed today because it is a Canadian holiday and that they should be in the docks tomorrow.
They are going to fix Quizzy's too, she thinks.
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