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Old 08-01-2011, 10:33 AM   #1
FIA
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Default Ganz is Working on August Deluxe Gift Box Glitch *UPDATE*

A new front page story has been added:

Ganz is Working on August Deluxe Gift Box Glitch *UPDATE*

Originally Submitted by FIA on Mon, 08/01/2011 - 11:28am, ET.

Click the image to open in full size.If you have a Deluxe account and you haven't yet received your August Gift Box, you are not alone. Based on reports we have received here in the forum, it appears that none of the boxes have been delivered yet. A short time ago Ganz made the following announcement:

We're looking into the issue now.
We'll update you as soon as possible.

Hopefully the programmers at Ganz will have everything sorted out soon.

Want to know more about the different prizes that can be earned by Deluxe members, including pictures of all of the monthly clothing prizes? Check out the Webkinz Insider WIki, HERE.

UPDATE (Monday, 12:45pm, ET): Ganz just released the following statement:

The issue with Deluxe Gift boxes has now been resolved.
If U logged in earlier 2day & didn't receive your gift,
U will receive them 2morrow.
UPDATE (Tuesday, 12:40pm, ET): Ganz released a new statement regarding this glitch:
Hey friends, happy Tuesday!
FYI- The Deluxe member giftbox issue has now been resolved.
Pls let us know if you still haven't received it.
For information on how to contact Ganz, check out the Webkinz Insider WIki's main page.
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Old 08-01-2011, 10:34 AM   #2
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Default Re: Ganz is Working on August Deluxe Gift Box Glitch

That's really weird!
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Old 08-01-2011, 10:41 AM   #3
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Default Re: Ganz is Working on August Deluxe Gift Box Glitch

That's interesting. I haven't even logged in yet, and there s still a problem.
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Old 08-01-2011, 10:47 AM   #4
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Default Re: Ganz is Working on August Deluxe Gift Box Glitch

yay! i thought i wouldn't get the deluxe gift.
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Old 08-01-2011, 10:52 AM   #5
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Default Re: Ganz is Working on August Deluxe Gift Box Glitch

Thank you for this info FIA!!!
This is a lesson in patience for us all! We really shouldn't complain (too loud) because last month a lot of us received 2 for one Deluxe gifts.

Maybe they are sticking in a few Academy TUTOR Coupons in mine?!

I know I will be practicing patience . . . today!
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Old 08-01-2011, 10:52 AM   #6
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Default Re: Ganz is Working on August Deluxe Gift Box Glitch

And -- there's no question for the day in Quizzy's Corner or questions on the August calendar.

Maybe we're skipping August this year. I'd like to; it's supposed to be 109 here today. OUCH.
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Old 08-01-2011, 11:11 AM   #7
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Default Re: Ganz is Working on August Deluxe Gift Box Glitch

They just said they are aware of the deluxe gift box problem and it didn't get put in early enough. She said it won't be fixed today because it is a Canadian holiday and that they should be in the docks tomorrow.
They are going to fix Quizzy's too, she thinks.
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Old 08-01-2011, 11:18 AM   #8
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Default Re: Ganz is Working on August Deluxe Gift Box Glitch

thanks for the info
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Old 08-01-2011, 11:32 AM   #9
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Default Re: Ganz is Working on August Deluxe Gift Box Glitch

Hopefully they will be in our docks soon.
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Old 08-01-2011, 11:33 AM   #10
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Default Re: Ganz is Working on August Deluxe Gift Box Glitch

Do you think they'll give the one monthers a gift box?
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