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Old 08-03-2011, 04:58 PM   #1
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Default Ganz Responds to Player Questions Regarding Stuck Spree Rolls

A new front page story has been added:

Ganz Responds to Player Questions Regarding Stuck Spree Rolls

Click the image to open in full size.Back in June we brought you a report on the Spree Rolls being awarded by Amanda Panda as part of the Webkinz Host Friends feature. At that time, players receiving the rolls were discovering that the rolls were being placed in their docks where they could not be used in the game. Shortly after our story was posted, Ganz announced "The Spree Rolls received from Amanda Panda will be fixed shortly. Spree Rolls will appear in the game once the issue has been resolved."

Unfortunately, as of today, all of the Spree Rolls are still stuck in player docks. In response to one player's question a short time ago, Ganz responded "We've escalated the issue to our wonderful technical people." Hopefully they'll have everything sorted out soon!
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Old 08-03-2011, 05:02 PM   #2
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Default Re: Ganz Responds to Player Questions Regarding Stuck Spree Rolls

Hope they fix it.
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Old 08-03-2011, 05:03 PM   #3
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Default Re: Ganz Responds to Player Questions Regarding Stuck Spree Rolls

I haven't received one of these Spree rolls, but it's nice to know this issue has been looked into. I know Ganz has a great tech team and will figure this one out!
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Old 08-03-2011, 05:03 PM   #4
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Default Re: Ganz Responds to Player Questions Regarding Stuck Spree Rolls

Thanks for all the updates.Everyone have a great and day and God bless.
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Old 08-03-2011, 05:05 PM   #5
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Default Re: Ganz Responds to Player Questions Regarding Stuck Spree Rolls

WTG, dawnscott2, for pestering them !!

I know I'd sure like to use my three rolls that are sitting in my dock.
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Old 08-03-2011, 05:19 PM   #6
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Default Re: Ganz Responds to Player Questions Regarding Stuck Spree Rolls

thanks for the update
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Old 08-03-2011, 05:33 PM   #7
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Default Re: Ganz Responds to Player Questions Regarding Stuck Spree Rolls

ooh great that they hve been fixed. I haven't gotten any of the rolls, bt it is go that the issue has been fixed.
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Old 08-03-2011, 05:44 PM   #8
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Default Re: Ganz Responds to Player Questions Regarding Stuck Spree Rolls

View Post Originally Posted by WebkinzMomma2
WTG, dawnscott2, for pestering them !!

I know I'd sure like to use my three rolls that are sitting in my dock.

I totally agree!
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Old 08-03-2011, 05:54 PM   #9
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Default Re: Ganz Responds to Player Questions Regarding Stuck Spree Rolls

So glad they eventually listen. Thanks for the update.
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Old 08-03-2011, 05:58 PM   #10
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Default Re: Ganz Responds to Player Questions Regarding Stuck Spree Rolls

i can't wait till i go onto my accounts with those dice in my docks and find them GONE ( to the mall )
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