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Old 03-30-2009, 06:12 PM   #11
hy did my kids get
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Default Re: Ganz Responds to eStore Weekend Glitch

Interesting. I placed an order that failed (in Processing status) but did not get that e-mail. I did, however, send a note to their tech support folks that basically said "I got an error but I'm going to redo it since the first one failed. If you charged me for the first one, please refund it."

Maybe because I contacted them first they didn't feel they needed to contact me about it...
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Old 03-30-2009, 06:39 PM   #12
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Default Re: Ganz Responds to eStore Weekend Glitch

Hmmmm... Interesting information, but I am thinking that they still have some sort of glitch! I just went to the e-store and the are still running Wowzer Weekend and Super Sunday. They still have the Phoenix and Firefawn available and the rest of the items from yesterday! Anyone heard any info on this?

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Old 03-30-2009, 06:43 PM   #13
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Default Re: Ganz Responds to eStore Weekend Glitch

That is refreshing that although there were issues, Ganz was on top of it to send out email updates. Huge congrats to Love'EmWebkinz for sharing the info!!!

Sorry to hear about the snafu. Way to go, keeping us current with the latest info.

Reps are on their way...
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Old 03-30-2009, 07:10 PM   #14
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Default Re: Ganz Responds to eStore Weekend Glitch

At least nobody got charged for the duplicate orders they tried to make.
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Old 03-30-2009, 07:37 PM   #15
ild about this place
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Default Re: Ganz Responds to eStore Weekend Glitch

I received the same e-mail as well, just didn't have a chance to forward it to a moderator. My bad!
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Old 03-30-2009, 08:53 PM   #16
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Default Re: Ganz Responds to eStore Weekend Glitch

Thankfully those of you who were not able to purchase your items over the weekend will have the opportunity to purchase now. I was fortunate enough to have had no problems with the estore and may I suggest buying the pink tiara. It looks stunning on my webkinz...even the boys! (lol)
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Old 03-31-2009, 01:18 AM   #17
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Default Still a Glitch

Was able to get onto my granddaughter's account late today, but now the wheel of wow and the search for gems isn't working.
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Old 03-31-2009, 04:37 AM   #18
ild about this place
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Default Re: Ganz Responds to eStore Weekend Glitch

Additionally, I was able to go in early this morning and purchase my Gorilla charm and Sparkling Tiaras using my credit card without any glitches this time and I received my feature codes as usual.

Don't forget today, Tuesday, March 31st, is the last day to make your e-Store purchases from the weekend, though!
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Old 04-02-2009, 09:41 AM   #19
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Default Re: Ganz Responds to eStore Weekend Glitch

What a mess! After the last maintainence my Bullfrogs have vanished from Webkinz World. The tournament area is all off and have been since I have the Cooking and Hairdresser games. Only now I have to click 3 games down to get to the one I want to play. Anyone else having such problems? My grandson's Bullfrog is nowhere in sight either.
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Old 04-14-2009, 05:36 PM   #20
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Default Re: Ganz Responds to eStore Weekend Glitch

Well thats unfair. Once again something is wrong with the estore. Well I hope they fix it.
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