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Old 12-26-2009, 11:58 AM   #891
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Default Re: Ganz Releases More Information on Christmas Gift Delivery

Just got the gifts on 2 of the 3 accounts. Two of the accounts including one that is still waiting for the gift got a letter from Webkinz awarding them an extra wish token. Is this for the wait? Or is this a one year prize for being a member for one year? Does anyone know?
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Old 12-26-2009, 11:59 AM   #892
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Default Re: Ganz Releases More Information on Christmas Gift Delivery

Even if everyone receives their gift wouldn't it make good business cents if Ganz gave everyone something special for having to wait soooo long for their gift? I know if it was my business I would be giving something extra to everyone for all the inconvenience they went through. Over and over again Ganz simply just states how sorry they are and that's it. Come on Ganz make this wait worth my time. Time is money and we the customers are your bread and butter without us you would be nothing.
Sorry folks but my patience has ended I just needed to vent.
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Old 12-26-2009, 11:59 AM   #893
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Default Re: Ganz Releases More Information on Christmas Gift Delivery

I'm quitting at noon, I can barely see and I'd much rather spend this time making cookies with the girls instead of hoping that Ganz sees something through in a timely manner. At least I know the cookies will eventually be finished, can't say that about Ganz.
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Old 12-26-2009, 12:00 PM   #894
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Default Re: Ganz Releases More Information on Christmas Gift Delivery

sweetness lets be friends holliebunny
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Old 12-26-2009, 12:00 PM   #895
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Default Re: Ganz Releases More Information on Christmas Gift Delivery

View Post Originally Posted by Sapphirestarr
Just got the gifts on 2 of the 3 accounts. Two of the accounts including one that is still waiting for the gift got a letter from Webkinz awarding them an extra wish token. Is this for the wait? Or is this a one year prize for being a member for one year? Does anyone know?
You should get a wish token on the anniversary of your account and on your own birthday. I'm sure that is what the token is fr.
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Old 12-26-2009, 12:01 PM   #896
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Default Re: Ganz Releases More Information on Christmas Gift Delivery

You guys don't need to be logged in to get your gift. It is showing up in the dock whether you are on or not. Everyone will get their gift.
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Old 12-26-2009, 12:01 PM   #897
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Default Re: Ganz Releases More Information on Christmas Gift Delivery

View Post Originally Posted by Sapphirestarr
Just got the gifts on 2 of the 3 accounts. Two of the accounts including one that is still waiting for the gift got a letter from Webkinz awarding them an extra wish token. Is this for the wait? Or is this a one year prize for being a member for one year? Does anyone know?
Still waiting on two of my accounts and no extra tokens.
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Old 12-26-2009, 12:01 PM   #898
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Default Re: Ganz Releases More Information on Christmas Gift Delivery

View Post Originally Posted by marnabear
You should get a wish token on the anniversary of your account and on your own birthday. I'm sure that is what the token is fr.
I guess it was wishful thinking for all this waiting.
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Old 12-26-2009, 12:01 PM   #899
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Default Re: Ganz Releases More Information on Christmas Gift Delivery

i got a letter form them with a wish token, that BETTER not be instead of my present!! buti really gotta go...ttyl!!
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Old 12-26-2009, 12:03 PM   #900
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Thumbs down Re: Ganz Releases More Information on Christmas Gift Delivery

View Post Originally Posted by WebkinzFanOfFun
Please calm down Ganz is trying to get our gifts ready and are sending them out! Just maybe we can go to sleep and wake up in the morning with our gifts!
PLEASE don't tell me to "calm down". This is the WORST-run company I have ever had to deal with. This kind of thing happens virtually EVERY DAY on their website and I am the one left holding the bag and having to explain to my kids that they didn't do anything wrong. It's disgraceful and Ganz should, as I said, be ASHAMED of themselves. They posted ON THEIR FRONT PAGE that EVERYONE who logs in on Christmas Day will find a gift waiting for them. Well, that didn't happen and it's now the day AFTER Christmas.

I've said this over and over again: it's a shame they hired such wonderful artistic talent but such LOUSY programmers. This really should not be happening over and over and over and over.... and my family is now at the age where I can assure you that there will be NO more money spent on a single Ganz product ever again. We'll maintain our WK accounts until they expire and then we're done.

To repeat: SHAME on them.
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