We've got all but one gift but that's not a problem - it's been like a Christmas scavenger hunt as the kids open their accounts to see if the present is there yet.
I really appreciate how great Ganz has been trying to fix this problem - they likely had to call in programmers from their Christmas dinners to go through the process of manually adding a gift to *every* account that was visited on Christmas day - a mindblowing piece of work.
I know how frustrating this may be to many people - but in the end all it means for us is a small delay waiting for a virtual hat, wish token and small gift. The fun for my kids was having a chance to sit on Santa's lap and choose a toy.
I'm guessing that giving each child their "selected" toy is what complicated the delivery.
What I appreciate the most was how quick Ganz was to communicate that they knew about the problem and were working hard to fix it - and how quickly the gifts started flowing.
I appreciate the WI
community that kept me in touch with what was going on so I knew that others were experiencing the missing gifts.
What I would love is a "Parents only" spot on WW
Newz where Ganz could update us in english (no stories about snow storms) about what the real problem was and their progress fixing it (eg it would be good to know that they would be putting gifts into accounts that were logged into in the am but not for the rest of the day so people could stop checking their WW
accounts worried about missing the gifts).
My suggestion for Ganz is that they need a test server with the time set 48 hours ahead of the rest of WW
world - where a select but substantial group of WW
members have test accounts. I'm sure a lot of WI
members would volunteer if the accounts were free! Ganz programmers keep adding lots of great new features but almost all of them crash or have glitches the first time they appear in WW
Ghosts, missing gifts, crashing Kinz parks, games that appear and disappear, activities that won't run could all be tested by users if they would simply assign one small server to act as a beta test site.
Perhaps this glitch will be the one that creates change inside Ganz - and if they need help fixing things they could always ask the WI
staff - they are always on the ball!