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Old 12-26-2009, 02:36 AM   #481
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Default Re: Ganz Releases More Information on Christmas Gift Delivery

View Post Originally Posted by 1Aramus
My granddaughters did not go in the Santakinz room on their accts. And I totally forgot to remind them (shame on me) Is that the only way everyone got a Christmas gift this year??
I really don't remember now. Sure would appreciate it if someone could tell me. Thanks.
No, the getting of the gift 'box' was from logging on, at some time, during xmas day itself; the present, if you went to the room and picked, was a choice of 3 items -- but otherwise it is supposedly randomly picked {1 from those 3}.

The reason most didn't get their gifts is because ww/ganz {once again} totally dropped the ball {as usual} -- in the 'end' {not really because some still haven't gotten their box} it was claimed they were going server by server, with 14 first {asian} and then 13 {euro} I assume then starting from server 1 up to get americans -- well, except I FINALLY got one on account that was server 17 american yet still no sign of any on ones with server 8, 10 and/or 11. It's now past shutdown on american, so who knows -- I didn't get asian summer baskets on any of the accounts {4 total} this past summer, called/wrote/popped comment/trouble section...half a year and no basket on any. They are clueless, and since it's this frustrating for me, having run a huge company myself plus having been a computer tech and so on and on I can only imagine the total crush that the kids must feel when this stuff happens {literally} 'all the time'. It took hourS to even get on each time to cycle through all the accounts, in hopes that a box had showed up -- inexcusable. They so need to make up for this debacle, the straw that broke the camel's back and all that {after the HHH junk, the previous holiday issues, constant server problems no matter server number, time of day, anything else they use as excuse} -- they've been 'internet company' for half a decade now, it's time to start at least acting like they deserve all the money we have pumped in to their pockets.
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Old 12-26-2009, 03:06 AM   #482
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Angry Re: Ganz Releases More Information on Christmas Gift Delivery

I still have not got my gift. Why?
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Old 12-26-2009, 03:11 AM   #483
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Default Re: Ganz Releases More Information on Christmas Gift Delivery

Thanks Keylargo for the info. One of my granddaughters did not get a gift box so far 12:10 PST
I'll check in the morning.
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Old 12-26-2009, 03:15 AM   #484
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Default Re: Christmas Day Gifts Still Missing on a Number of Accounts

View Post Originally Posted by seamonkey367
I am still missing Christmas gifts on servers 5, 6 and 10.
I still haven't gotten mine as of 12/26 at 1:58am. I guess if I haven't gotten it by Monday I'll call Ganz.
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Old 12-26-2009, 03:27 AM   #485
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Default Re: Ganz Releases More Information on Christmas Gift Delivery

View Post Originally Posted by 1Aramus
Thanks Keylargo for the info. One of my granddaughters did not get a gift box so far 12:10 PST
I'll check in the morning.
Wasn't from that/for that reason -- there are still quite a few who have not gotten the box -- I have 3 american accounts {servers 8, 10 and 11} that have not -- strangely enough {?} the 4th account {american} did show up, and it's on server 17, go figure. They are all SUPPOSED to be there, in the morning {sometime, not sure whether when they come back up for 'day' or by certain time or what}.

I read above where someone said they were missing from servers 5, 6 and 10. No telling how many still left to do, for whatever 'reason'. I hope she gets her box, regardless.
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Old 12-26-2009, 04:07 AM   #486
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Default Re: Ganz Releases More Information on Christmas Gift Delivery

Still nothing for me on server 6 and 11.
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Old 12-26-2009, 04:14 AM   #487
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Default Re: Ganz Releases More Information on Christmas Gift Delivery

WW just came back up after maintenance and still nothing. I cannot believe this. This is unacceptable. They could have taken care of this in maintenance by just giving it to everyone.
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Old 12-26-2009, 04:29 AM   #488
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Thumbs down Re: Ganz Releases More Information on Christmas Gift Delivery

Wow this is not going to be a happy morning. My youngest daughter woke up extra early yesterday all excited to get her virtual Christmas gift. The worse part is no presents have been given to anyone in my family except my son on his Euro account. No presents on all four of our accounts accounts; my youngest daughter, my oldest daughter, my youngest son, and of course me. I can already tell this is going to be a tough day. I am just so confused, why are the presents so scattered? Well I am truly hoping that webkinz/ganz fixes this glitch today.
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Old 12-26-2009, 04:34 AM   #489
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Default Re: Ganz Releases More Information on Christmas Gift Delivery

Just checked after maintenance and we still have two out of three with no presents (and the account that got one received it yesterday afternoon. Hopefully by Monday for the other two.
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Old 12-26-2009, 04:38 AM   #490
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Default Re: Ganz Releases More Information on Christmas Gift Delivery

I have 5 American accounts that still have no gift. I hope that we receive them soon. Ganz will be called Monday if we don't.

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310webkinz wuz here!, bear10176 was here!!!, curioshop waz here, dorinda1213 was here, fringe wants gifts, galfam was here, ganz dropped ball again, gots my gift, half decade get w/it ganz, hurricanes, kaylee1880 needs her gift, misspuppy was here!!, santakinz, santakinz is running late, seahorse wants a gift, still no gifts!, typical ganz, where are you christmas?, where are you santakinz?, wow someone got two!, x x a e r o x x < 3 3 3

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