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Re: Christmas Day Gifts Still Missing on a Number of Accounts
Originally Posted by starsong1
You can't be that hard on Ganz. You're not a programmer, and how do you know the problem is so easy to fix? And frankly, it's amazing that they don't have more glitches than they already have.
I'm just curious....how long have you been playing on WW and how many disappointments have you been subject to? Also, are you a parent of children who were extremely upset???? I know I was....and trying to explain a snow storm that Santa made it through since their gifts were here under our tree this morning, yet Santakinz could not deliver online....well, I just didn't even want to have to go there, and Ganz should never have forced parent's to have to explain that one......and the sleeping in thing..............if you could only hear me scream!!!!!
Re: Christmas Day Gifts Still Missing on a Number of Accounts
Originally Posted by Jennielou
From the update:
If you havent received your gift, Santakinz wants you to know that he will be personally delivering every last present, and that the wait shouldn;t be much longer. Because of the delay, Santakinz will automatically be placing the presents right in your dock, meaning youll find your presents waiting for you the next time you log in after he has visited your room. You may also need to retrieve your items from storage through the dock to see your present.
Lol you say that many times lol
Originally Posted by MyjesticS
I'm going crzy because of those!!!
Lol me too but I guess we jut have to deal with it until Ganz gets to it!
Re: Christmas Day Gifts Still Missing on a Number of Accounts
Originally Posted by duckiebaby
well its now 12:32 am on Dec 26th and my son still has not gotten his present hopefully he will get it before he wakes up. I'd love to say to him it arrived instead of my phoning Ganz tomorrow and asking where it is. Hated seeing him go to bed in tears over it.
Ganz is not open tomorrow. I would say if you don't have your gift by the time they are open next week you should call then. Nothing you can do about it until then.
Re: Christmas Day Gifts Still Missing on a Number of Accounts
Originally Posted by Jennielou
From the update:
If you havent received your gift, Santakinz wants you to know that he will be personally delivering every last present, and that the wait shouldn;t be much longer. Because of the delay, Santakinz will automatically be placing the presents right in your dock, meaning youll find your presents waiting for you the next time you log in after he has visited your room. You may also need to retrieve your items from storage through the dock to see your present.
Originally Posted by WebkinzFanOfFun
Lol you say that many times lol
Lol me too but I guess we jut have to deal with it until Ganz gets to it!
Does this mean he's going to personally show up and give it to my kids...NOT....or personally show up at their house in WW and give it them....NOT....these 'lies' have got to stop!!!!!!!
Re: Christmas Day Gifts Still Missing on a Number of Accounts
Originally Posted by starsong1
You can't be that hard on Ganz. You're not a programmer, and how do you know the problem is so easy to fix? And frankly, it's amazing that they don't have more glitches than they already have.
I agree. Poor Ganz. I was disappointed, but think positive . They worked all day of Christmas where many people got off work. And tried very hard to get the gifts going to everyone. Its just great that they will still hand them out. Luckily they did not have a glitch on Ms. Birdy for those people who were collecting the gifts.
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Re: Christmas Day Gifts Still Missing on a Number of Accounts 
Re: Christmas Day Gifts Still Missing on a Number of Accounts 
. They worked all day of Christmas where many people got off work. And tried very hard to get the gifts going to everyone. Its just great that they will still hand them out. Luckily they did not have a glitch on Ms. Birdy for those people who were collecting the gifts.
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