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Old 12-26-2009, 12:29 AM   #371
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Default Re: Christmas Day Gifts Still Missing on a Number of Accounts

Wait soo it shouldn't matter thx!!!
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Old 12-26-2009, 12:29 AM   #372
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Default Re: Christmas Day Gifts Still Missing on a Number of Accounts

View Post Originally Posted by MyjesticS
JENNIELOU?????



From the update:

If you havent received your gift, Santakinz wants you to know that he will be personally delivering every last present, and that the wait shouldn;t be much longer. Because of the delay, Santakinz will automatically be placing the presents right in your dock, meaning youll find your presents waiting for you the next time you log in after he has visited your room. You may also need to retrieve your items from storage through the dock to see your present.


Well anything else new???? Never mind I'll look but does that have anything to do with it????
Your gifts are coming, late, but they are coming. If I'm not understanding your question please PM me.
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Old 12-26-2009, 12:30 AM   #373
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Default Re: Christmas Day Gifts Still Missing on a Number of Accounts

I think the worst part is that when you visited Santakinz he specifically asked about whether you were naught or nice...so how many kids out there actually think that because they did not get a gift they were naughty???? Honestly, I am truly speechless, very disappointing for millions of users who paid for this....
View Post Originally Posted by Jennielou
No that's not the case. Please read the update on the first post.
God bless you for being a voice of optimism Jennielou....can't be optimisitc anymore, my kids were beyond disappointed....and no optimism in the world can change that. I have no way else to explain it but purely and simply, GANZ TOTALLY MESSED UP. Excuses of snowstorms and sleeping in are appalling when Santa did not sleep in...he arrived at our house before the kids awoke...THAT IS A COMPLETE FARCE. Tell it like it is, that's all I ask. Admit you made a mistake, stop making excuses that parent's have to explain....Click the image to open in full size.

I'm tired of giving Ganz the benefit of the doubt....this was a very, VERY, VERY big mistake!
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Old 12-26-2009, 12:31 AM   #374
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Default Re: Christmas Day Gifts Still Missing on a Number of Accounts

Doing my best FroggyDoodle!! I know it's late and disappointing, but at least they let us know they WILL be delivered.
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Old 12-26-2009, 12:32 AM   #375
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Default Re: Christmas Day Gifts Still Missing on a Number of Accounts

View Post Originally Posted by FroggyDoodle
I think the worst part is that when you visited Santakinz he specifically asked about whether you were naught or nice...so how many kids out there actually think that because they did not get a gift they were naughty???? Honestly, I am truly speechless, very disappointing for millions of users who paid for this....
God bless you for being a voice of optimism Jennielou....can't be optimisitc anymore, my kids were beyond disappointed....and no optimism in the world can change that. I have no way else to explain it but purely and simply, GANZ TOTALLY MESSED UP. Excuses of snowstorms and sleeping in are appalling when Santa did not sleep in...he arrived at our house before the kids awoke...THAT IS A COMPLETE FARCE. Tell it like it is, that's all I ask. Admit you made a mistake, stop making excuses that parent's have to explain....Click the image to open in full size.

I'm tired of giving Ganz the benefit of the doubt....this was a very, VERY, VERY big mistake!

You know you are kinda right!!! I can't believe how much Gamz is messing up. I mean they're great but still!!! I don't understand what's so hard about doing this one little thing???
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Old 12-26-2009, 12:33 AM   #376
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Default Re: Christmas Day Gifts Still Missing on a Number of Accounts

View Post Originally Posted by FroggyDoodle
I think the worst part is that when you visited Santakinz he specifically asked about whether you were naught or nice...so how many kids out there actually think that because they did not get a gift they were naughty???? Honestly, I am truly speechless, very disappointing for millions of users who paid for this....
God bless you for being a voice of optimism Jennielou....can't be optimisitc anymore, my kids were beyond disappointed....and no optimism in the world can change that. I have no way else to explain it but purely and simply, GANZ TOTALLY MESSED UP. Excuses of snowstorms and sleeping in are appalling when Santa did not sleep in...he arrived at our house before the kids awoke...THAT IS A COMPLETE FARCE. Tell it like it is, that's all I ask. Admit you made a mistake, stop making excuses that parent's have to explain....Click the image to open in full size.

I'm tired of giving Ganz the benefit of the doubt....this was a very, VERY, VERY big mistake!
I totally agree with you. My DD has gone to bed wondering why she did not get a gift on her account.
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Old 12-26-2009, 12:34 AM   #377
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Default Re: Christmas Day Gifts Still Missing on a Number of Accounts

View Post Originally Posted by 4u2nvme2
I totally agree with you. My DD has gone to bed wondering why she did not get a gift on her account.
They ARE coming. No one should miss out even if it's late. Sorry the kids are disappointed, it is too bad they are late.
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Old 12-26-2009, 12:34 AM   #378
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Angry Re: Christmas Day Gifts Still Missing on a Number of Accounts

It's nice that you were working on Christmas day just for us but i sill don't have my gift just waiting
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Old 12-26-2009, 12:34 AM   #379
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Default Re: Christmas Day Gifts Still Missing on a Number of Accounts

You can't be that hard on Ganz. You're not a programmer, and how do you know the problem is so easy to fix? And frankly, it's amazing that they don't have more glitches than they already have.
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Old 12-26-2009, 12:35 AM   #380
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Default Re: Christmas Day Gifts Still Missing on a Number of Accounts

View Post Originally Posted by FIA
On all previous holidays, we've had a "pop up" that has said the gift was delivered. This time, the gift is appearing in the dock without any warning.
OH OK, but I was referring to the ones already delivered. LOL

But I guess not everyone has 12 accounts and has had a few of them get the gifts already.
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