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Old 03-14-2011, 03:28 PM   #281
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Default Re: Ganz Officially Addresses Problem with Leprechaun Red Jelly Coin *UPDATED*

I just got my red coins and fountains. Even if you thought you had the red coin, but didn't, you still have to go back and get the red coin again. If you get it, it will show up in your dock and you will be awarded the fountain. Whew! Thanks Ganz for fixing the glitch.

Hope everyone gets their red coin and fountain.

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Old 03-14-2011, 03:28 PM   #282
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Default Re: Ganz Officially Addresses Problem with Leprechaun Red Jelly Coin *UPDATED*

View Post Originally Posted by canonymous
You will get the red coin AND a fountain.
Thank You I just came back to see what you said after I collected my red coin.
I did get the coin and a fountain, now what do i do with the extra fountain?
Should I have them take it back?
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Old 03-14-2011, 03:32 PM   #283
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Default Re: Ganz Officially Addresses Problem with Leprechaun Red Jelly Coin *UPDATED*

View Post Originally Posted by Ms.Mom
Thank You I just came back to see what you said after I collected my red coin.
I did get the coin and a fountain, now what do i do with the extra fountain?
Should I have them take it back?
My daughter just did the same thing. I had called Ganz earlier and they awarded the fountains. But my daughter wanted the red coin and she also got a second fountain! I'm going to call Ganz and have them remove it from her dock.
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Old 03-14-2011, 03:34 PM   #284
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Default Re: Ganz Officially Addresses Problem with Leprechaun Red Jelly Coin *UPDATED*

Having trouble loging in, anyone else? does this have to do with the red coin, and ganz?
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Old 03-14-2011, 03:37 PM   #285
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Default Re: Ganz Officially Addresses Problem with Leprechaun Red Jelly Coin *UPDATED*

yay!!!!!!!!!!!!!!! one coin away!!!!!
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Old 03-14-2011, 03:39 PM   #286
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Default Re: Ganz Officially Addresses Problem with Leprechaun Red Jelly Coin *UPDATED*

all fixed! all done!

this should never have happened. ganz, get it together.
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Old 03-14-2011, 03:41 PM   #287
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Default Re: Ganz Officially Addresses Problem with Leprechaun Red Jelly Coin *UPDATED*

Happy to say that we all have out ponds...I went back on WW and got on the accounts and found the leprechaun (for the 5th time...LOL) and all were awarded the red coin and got the pond....Way to go, Ganz!
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Old 03-14-2011, 03:43 PM   #288
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Default Re: Ganz Officially Addresses Problem with Leprechaun Red Jelly Coin *UPDATED*

yay! I got it! I got it
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Old 03-14-2011, 03:47 PM   #289
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Default Re: Ganz Officially Addresses Problem with Leprechaun Red Jelly Coin *UPDATED*

Yippee, got my red coin and the fountain. I will add my thank you to those of you who took the time to call Ganz. The rest of us truly appreciate that.

Too many programming problems for such a large company, though. Really no excuse for these errors after errors. Glad to hear costumer service people were, great.
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Old 03-14-2011, 03:52 PM   #290
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Default Re: Ganz Officially Addresses Problem with Leprechaun Red Jelly Coin *UPDATED*

View Post Originally Posted by joi
My daughter just did the same thing. I had called Ganz earlier and they awarded the fountains. But my daughter wanted the red coin and she also got a second fountain! I'm going to call Ganz and have them remove it from her dock.
I sent them an email and told them what happen and asked them to take the extra fountain back.
I just wanted to be able to continue collecting the coins.
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crafter4christ, nasty glitch, no red coin :(, this is soooo annoying!, yay!yay! it is fixed!

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