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Old 03-14-2011, 12:35 PM   #221
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Default Re: Ganz Officially Addresses Problem with Leprechaun Red Jelly Coin

maybe i'll just wait then for them to fix the glitch before trying for the last coin.
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Old 03-14-2011, 12:36 PM   #222
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Default Re: Ganz Officially Addresses Problem with Leprechaun Red Jelly Coin

I should mention that I have 16 accounts but when I failed to get the red one I did not try for it on all of them but she still gave me fountains on all of them. I feel for the customer service people because they have to deal with the programmers' lack of testing.
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Old 03-14-2011, 12:39 PM   #223
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Default Re: Ganz Officially Addresses Problem with Leprechaun Red Jelly Coin

View Post Originally Posted by marnabear
I should mention that I have 16 accounts but when I failed to get the red one I did not try for it on all of them but she still gave me fountains on all of them. I feel for the customer service people because they have to deal with the programmers' lack of testing.
Wow that is alot of accounts! hopefully they can get it fixed soon for everyone.
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Old 03-14-2011, 12:40 PM   #224
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Default Re: Ganz Officially Addresses Problem with Leprechaun Red Jelly Coin

View Post Originally Posted by marnabear
I was not asked any information except the userid and the name on the account and that you can find out by going to My Pets and clicking on a certificate of one of them. I was not absolutely sure of some so I told her what I thought it might be. There was no question about it - they know people take over for children and such.

when I called at 10:00 am, they asked me for the username and birthdate
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Old 03-14-2011, 12:41 PM   #225
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Default Re: Ganz Officially Addresses Problem with Leprechaun Red Jelly Coin

WOW that would be the coolest room ever! Put all 16 coin ponds in the same room!
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Old 03-14-2011, 12:41 PM   #226
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Default Re: Ganz Officially Addresses Problem with Leprechaun Red Jelly Coin

I know; I gave up trying on 2 other accounts since couldn't get red coin; they should have it fixed on the 17th; the last day
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Old 03-14-2011, 12:42 PM   #227
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Default Re: Ganz Officially Addresses Problem with Leprechaun Red Jelly Coin

I just tried all 7 of our accounts again and they are still giving the error. No Red Coin or Fountain for us yet.
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Old 03-14-2011, 12:43 PM   #228
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Default Re: Ganz Officially Addresses Problem with Leprechaun Red Jelly Coin

Hey thanks guys for putting the bug in the ear of GAnz! Now maybe they will go de BUG the system LOL
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Old 03-14-2011, 12:44 PM   #229
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Default Re: Ganz Officially Addresses Problem with Leprechaun Red Jelly Coin

View Post Originally Posted by cpom
I just tried all 7 of our accounts again and they are still giving the error. No Red Coin or Fountain for us yet.
I'd be thrilled to even get an error message. I get nothing.
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Old 03-14-2011, 12:44 PM   #230
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Default Re: Ganz Officially Addresses Problem with Leprechaun Red Jelly Coin

As of 1:44 EST, Red jelly coin still is glitched - no jelly coin
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crafter4christ, nasty glitch, no red coin :(, this is soooo annoying!, yay!yay! it is fixed!

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