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Old 03-14-2011, 10:43 AM   #141
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Default Re: Ganz Officially Addresses Problem with Leprechaun Red Jelly Coin

I still haven't received the coin and more importantly, NO PRIZE. Not fixed for me. I'll clear my cache to see if that helps but it's not looking like it worked in my case.
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Old 03-14-2011, 10:45 AM   #142
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Default Re: Ganz Officially Addresses Problem with Leprechaun Red Jelly Coin

I just called and got the fountain on my accounts. But I know why the phone was busy all the time because she had to do each of my accounts and I have 16 of them. She was so nice about it.
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Old 03-14-2011, 10:46 AM   #143
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Default Re: Ganz Officially Addresses Problem with Leprechaun Red Jelly Coin

View Post Originally Posted by WetNose
I'm still not be awarded the red coin. Tried again this morning, no red coin given. Are they wanting us to go buy the red coin?
I will NOT purchase the coin...that is a waste to me when it's supposed to be a free item
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Old 03-14-2011, 10:47 AM   #144
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Default Re: Ganz Officially Addresses Problem with Leprechaun Red Jelly Coin

I should have added that I did not end up getting the red coin but I don't care and I'm not going back in the clubhouse to try to get more.
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Old 03-14-2011, 10:48 AM   #145
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Default Re: Ganz Officially Addresses Problem with Leprechaun Red Jelly Coin

I didn't have any success on my couple of accounts I want on this morning, and I also had issues with getting kicked out of the clubhouse. I did get the 5th coin for my kids' accounts, but I'm waiting to get their last one until this has been officially fixed!
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Old 03-14-2011, 10:48 AM   #146
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Default Re: Ganz Officially Addresses Problem with Leprechaun Red Jelly Coin

are we going to have to call then... or will they fix it???
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Old 03-14-2011, 10:49 AM   #147
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Default Re: Ganz Officially Addresses Problem with Leprechaun Red Jelly Coin

View Post Originally Posted by marnabear
I just called and got the fountain on my accounts. But I know why the phone was busy all the time because she had to do each of my accounts and I have 16 of them. She was so nice about it.
So is that how they are fixing the problem?? We have to call?? I am not going to so I guess I won't get it then
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Old 03-14-2011, 10:49 AM   #148
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Default Re: Ganz Officially Addresses Problem with Leprechaun Red Jelly Coin

I just tried both of my accounts and neither recognize the red coin or prize. I think I will call later when there will be less calls. Good luck to all.
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Old 03-14-2011, 10:50 AM   #149
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Default Re: Ganz Officially Addresses Problem with Leprechaun Red Jelly Coin

View Post Originally Posted by marnabear
I just called and got the fountain on my accounts. But I know why the phone was busy all the time because she had to do each of my accounts and I have 16 of them. She was so nice about it.
That's great that they are doing that, if you can even get through on the phone...but I would just like to have it work right, get my red coin and fountain, and be able to collect extra coins without spending all my time trying to call in. I know things happen, but how hard can it be to just give everyone the red coin and let us move on already....
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Old 03-14-2011, 10:50 AM   #150
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Default Re: Ganz Officially Addresses Problem with Leprechaun Red Jelly Coin

I'm really hoping they don't expect everyone to call to resolve the issue-I am sure they are working on a more permanent solution. I am hoping the phone people talk to the tech people and the twitter people talk to the tech people so they realize this is still a "no red coins are being issued hence neither is the prize" problem.
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crafter4christ, nasty glitch, no red coin :(, this is soooo annoying!, yay!yay! it is fixed!

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