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Old 05-31-2011, 10:03 AM   #21
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Default Re: Ganz to address random logout issue

Thanks for adding this to the front page Dixie Here's hoping they work out what's wrong.
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Old 05-31-2011, 10:05 AM   #22
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Default Re: Ganz to address random logout issue

Ah, that explains the problem I had. Thanks for the info.
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Old 05-31-2011, 10:18 AM   #23
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Default Re: Ganz to address random logout issue

???

We are all having this problem, also. But what do you mean by "before" visiting Judy? Do you mean "before" in the day of NA kt?? Or "before" in the day of our Asia KT? Or before in the literal time????

How does this work for those of us NOT in NA/EST????
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Old 05-31-2011, 10:22 AM   #24
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Default Re: Ganz to address random logout issue

Yay! I hope they get it fixed soon.

I haven't had any trouble with Jumbleberry Fields, or Judy Moody.

For me, it usually happens right after completing Moolah Mountain (sometimes, just as I make that FINAL leap into the clouds... *blinks out* and I find myself on the logout screen. Very frustrating to not get my Moolah or a chance at a prize

The other two times it happens most frequently for me is when I am selling things in the Wshop, or if I remain idle for more than a minute or two.
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Old 05-31-2011, 10:31 AM   #25
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Default Re: Ganz to address random logout issue

View Post Originally Posted by mimigent
I get logged out constantly! And it has nothing to do with either Judy Moody or Jumbleberry fields. It is usually in the middle of Eager Beaver which is a game that takes at least 30 minutes to complete. I've even gotten logged out in the middle of competing in a Beauty Contest.
I got logged out of Eager Beaver twice (2 different accounts) when it was the game of the day! And just as I was close to the end too. No KC for me! Hope Ganz gets the problem fixed.
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Old 05-31-2011, 10:37 AM   #26
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Default Re: Ganz Investigating Webkinz World Random Log Out Problem

So they're sorting out this recent one, but they're NOT sorting out the one from a while ago, since the beginning of march?

If you don't know what the glitch I'M talking about is, I'll explain:

Sometimes, (I heard that this has happened to many other people too) When you're doing something one webkinz, and you haven't pressed the log out button, it suddenly logs you out! No matter what you're doing! Has happened every day for me since the beginning of march/end of february. They should really fix it. I've complained before, but I've been ignored.
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Old 05-31-2011, 10:38 AM   #27
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Exclamation Re: Ganz Investigating Webkinz World Random Log Out Problem

Thanks for bringing this up it has happened to me twice
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Old 05-31-2011, 10:42 AM   #28
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Default Re: Ganz Investigating Webkinz World Random Log Out Problem

Thank goodness! Nearly every day I get logged out because of this glitch. I noticed it more when the logout carnival started, and I haven't really visited the Judy Moody Room at all. The only time I was logged out during JBF was during my BEST game of course No credit at all for the berries, like stated on the front page.
I found it interesting today when I was playing Atlantiles... I was just about to play another game. The game was loading for just a few seconds with that blue screen, and just as it finished I got a pop-up that said something like "You have not done something for some time. Would you like to continue playing? Click Yes to keep playing and No to log out. You will automatically be logged out in 2 minutes." As said above, the game was only loading for a few seconds, thus my mouse was still for just a few seconds, and yet the pop-up still came up. Maybe this has something to do with the glitch?
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Old 05-31-2011, 10:44 AM   #29
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Default Re: Ganz Investigating Webkinz World Random Log Out Problem

Yes! I hope they fix it!
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Old 05-31-2011, 10:48 AM   #30
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Default Re: Ganz Investigating Webkinz World Random Log Out Problem

I have been having this problem as well! Let's hope that they can fix it!
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